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HP PageWide Enterprise, HP PageWide Managed - Removal and replacement: Document feeder roller kit (MFP models only)

Learn how to remove and replace the document feeder pickup and feed rollers, and separation pad (MFP models only) (CSR A).

Mean time to repair: 10 minutes

Service level: Basic

Before performing service

Turn the printer power off

  • Disconnect the power cable.

    Warning:

    To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cable before attempting to service the printer.

Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.

Part information

Part number

Part description

5851-7202

Document feeder roller kit with instruction guide (E776XX/E78X series)

A7W93-67083

Document feeder roller kit with instruction guide (774/779/P77440 and P779XX series)

Required tools

  • No special tools are required to remove or install this assembly.

After performing service

Turn the printer power on

  • Connect the power cable.

  • Use the power switch to turn the power on.

Post service test

Use the document feeder to make a copy.

Remove the document feeder rollers

Follow these steps to remove the document feeder rollers.

  1. Open the document feeder cover.

    Open the document feeder cover

    Open the document feeder cover
  2. Rotate the blue locking lever down.

    Rotate the blue locking lever down

    Rotate the blue locking lever down
  3. Slide the locking lever toward the front of the printer.

    Slide the locking lever toward the front

    Slide the locking lever toward the front
  4. Slide the roller to the left (callout 1), and then rotate it away from the document feeder to remove it (callout 2).

    Remove the pick roller

    Remove the pick roller
  5. Open the document feeder separation roller cover.

    Open the separation roller cover

    Open the separation roller cover
  6. Raise the right edge of the separation roller (callout 1), and then slide the roller to the right (callout 2) to remove it.

    Remove the separation roller cover

    Remove the separation roller cover

Unpack the replacement assembly

Follow these steps to unpack the replacement assembly.

  1. Dispose of the defective part.

    Note:

    HP recommends responsible disposal of the defective part.

    http://www8.hp.com/us/en/hp-information/environment/product-recycling.html

  2. Unpack the replacement part from the packaging.

    CAUTION:

    Some parts are sensitive to electrostatic discharge (ESD). Always perform service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the printer.

    Important:

    Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.

    Note:

    If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using disposable gloves when handling rollers or pads or washing your hands before touching rollers or pads.

  3. To install an assembly, reverse the removal steps.

    Note:

    When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.

Install the document feeder rollers

Follow these steps to install the document feeder rollers.

  1. Install the left end of the replacement separation roller into the holder (callout 1), and then press the right side of the roller down (callout 2).

    Install the separation roller

    Install the separation roller
  2. Close the roller cover.

    Close the roller cover

    Close the roller cover
  3. Install the tab on the left end of the replacement pick roller assembly into the slot in the document feeder.

    Install the pick roller

    Install the pick roller
  4. Slide the locking lever toward the back of the printer to secure the pick roller.

    Slide the locking lever toward the back

    Slide the locking lever toward the back
  5. Rotate the pick roller assembly up into the holder (callout 1), and then slide the blue locking lever toward the back of the printer (callout 2).

    Rotate the pick roller up and slide the blue locking lever towards the back

    Rotate the pick roller up and slide the blue locking lever towards the back
  6. Rotate the blue locking lever up.

    Rotate the blue locking lever up

    Rotate the blue locking lever up
  7. Close the document feeder cover.

    Close the document feeder cover

    Close the document feeder cover

Reset the Document Feeder Kit counter

Follow these steps to reset the Document Feeder Kit counter.

  1. At the printer control panel, scroll to and select the Settings button.

  2. Open the following menus:

    • Manage Supplies

    • Reset Supplies

  3. Select the Document Feeder Kit item, and then select the Reset button.


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