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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c08045237

Version: 1

HP ProBook 440 G8 Notebook - 5GHz Wi-Fi Connectivity Does Not Work

Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 10-Jan-2022

Last updated : 10-Jan-2022

DESCRIPTION
5GHz Wi-Fi connectivity does not work. An error message Can't connect to this network displays on the screen.
Can't connect to this network error message

SCOPE
The information in this document applies to the following:
Computers:
  • HP ProBook 440 G8 Notebook PC
Operating systems:
  • Microsoft Windows 10 20H2
Wi-Fi channels:
  • 149
  • 153
  • 157
  • 161
RESOLUTION
To resolve this issue, download and install the following SoftPaq:
Softpaq Description
Release Notes
Download SoftPaq
HP BIOS and System Firmware (T70/T85)
Version: 01.07.02
Revision: A
note:
A more recent version of this software might be available. Check for updated drivers and software for your computer at the HP Software and Driver page.

Hardware platforms affected : HP ProBook 440 G8 Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA08045237

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