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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Notebook - 14-df0018wm Product Specifications

Hardware

Product number
7MP91UA
Product name
HP Notebook - 14-df0018wm
Microprocessor
Intel® Celeron® N4000 (1.1 GHz base frequency, up to 2.6 GHz burst frequency, 4 MB cache, 2 cores)
Memory, standard
4 GB DDR4-2400 SDRAM (1 x 4 GB)
Video graphics
  • Intel® UHD Graphics 600
  • Integrated
Hard drive
64 GB eMMC
Optical drive
Optical drive not included
Display
14" diagonal HD SVA BrightView micro-edge WLED-backlit (1366 x 768)
Wireless connectivity
Realtek 802.11 a/b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 Combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s); 2 USB 3.1 Gen 1 (Data transfer only); 1 HDMI 1.4b. 1 RJ-45; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
32.4 x 22.59 x 1.99 cm
Power supply type
45 W AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Webcam
HP TrueVision HD Camera with integrated digital microphone
Audio features
Dual speakers

Software

Operating system
Windows 10 Home in S mode

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Country/Region: Flag Thailand

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