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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


    - If your computer is not compatible for upgrade to Windows 10, we can help to find the perfect computer for you. Check our Weekly deals!

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HP Pavilion x360 14-dh0006tx Product Specifications

Hardware

Product number
6MY84PA
Product name
HP Pavilion x360 14-dh0006tx
Microprocessor
Intel® Core™ i5 8265U (1.6 GHz base frequency, up to 3.9 GHz with Intel® Turbo Boost Technology, 6 MB cache, 4 cores)
Chipset
Intel® Integrated SoC
Memory, standard
8 GB DDR4-2400 SDRAM (1 x 8 GB)
Hard drive
256 GB PCIe® NVMe™ M.2 SSD
Display
14" diagonal FHD IPS anti-glare WLED-backlit touch screen (1920 x 1080)
Wireless connectivity
Realtek 802.11 a/b/g/n/ac (1x1) and Bluetooth® 4.2 Combo
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate); 2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC smart pin; 1 HDMI; 1 headphone/microphone combo;
Minimum dimensions (W x D x H)
32.4 x 22.29 x 1.97 cm
Weight
Starting at 1.59 kg
Power supply type
65 W AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
B&O, dual speakers, HP Audio Boost

Software

Operating system
Windows 10 Home Single Language 64
HP apps
HP 3D DriveGuard; HP Audio Switch; HP CoolSense; HP Documentation; HP JumpStart; HP Support Assistant; HP Connection Optimizer; HP Privacy Settings
Software included
McAfee LiveSafe™

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Country/Region: Flag Thailand

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