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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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Samsung Laser Printers - System Error Cycle Power

If a System Error Cycle Power message is displayed on the printer, do the following to try and resolve the error:
  1. Powercycle the printer:
    • Turn the printer power Off.
    • Unplug the power cord for 3-4 seconds
    • Plug in the power cord to the wall outlet, and then turn the power On again.
If the System Error Cycle Power message persists, the printer requires service. Go to https://support.hp.com for printer service assistance.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Thailand

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