hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP LaserJet Managed MFP E72525-E72535, E77822-E77830, E78323-E78330 - Load paper to Tray 1 (multipurpose tray)

Introduction

The following information describes how to load paper into Tray 1. This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 10 envelopes.
In addition to the instructions provided in this document, you can view the following video of how to load paper in Tray 1:
note:
The printer models referenced in this video might be different from your printer model, but the steps to clear the jam are the same.
note:
Select the correct paper type in the print driver before printing.
  1. Open Tray 1.
    Figure : Open the tray
  2. Pull out the tray extension to support the paper.
    Figure : Pull out the tray extension
  3. Use the adjustment latch to spread the paper guides outward.
    Figure : Expand the paper guides
  4. Load paper in the tray.
    Make sure that the paper fits under the fill-line on the paper guides.
    note:
    The maximum stack height is 10 mm (0.4 in), or approximately 100 sheets of 75 g/m2 (20 lb) paper.
    Figure : Load paper in the tray
  5. Using the adjustment latch, adjust the side guides so that they lightly touch the paper stack, but do not bend it.
    Figure : Adjust the paper guides for the size of paper

Tray 1 (multipurpose tray) paper orientation

Position paper correctly in Tray 1 (multipurpose tray) to ensure the best print quality.
Letterhead or preprinted paper - Portrait
Duplex mode
How to load paper
1-sided printing
Face-down
Bottom edge leading into the printer
Left edge leading into the printer
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
Face-up
Top edge leading into the printer
Left edge leading into the printer
Letterhead or preprinted paper - Landscape
Duplex mode
How to load paper
1-sided printing
Face-down
Left edge leading into the printer
Bottom edge leading into the printer
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
Face-up
Left edge leading into the printer
Top edge leading into the printer
Prepunched paper - Portrait
Duplex mode
How to load paper
1-sided printing
Face-down
Holes toward the back of the printer
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
Face-up
Holes toward the back of the printer
Prepunched paper - Landscape
Duplex mode
How to load paper
1-sided printing
Face-down
Holes away from the printer
Automatic 2-sided printing or with Alternative Letterhead Mode enabled
Face-up
Holes towards the printer

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper, or to both sides. When using this mode, load paper as for automatic duplex printing.

Enable Alternative Letterhead Mode using the printer control panel

Follow these steps to enable Alternative Letterhead Mode using the printer control panel:
  1. From the Home screen on the printer control panel, navigate to and open the Settings menu.
  2. Open the following menus:
    1. Copy/Print
    2. Manage Trays
    3. Alternative Letterhead Mode
  3. Select On.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Thailand

hp-detect-load-my-device-portlet

Actions
Loading...