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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP 210 G1 Notebook PC Product Specifications

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HP 210 G1 Notebook PC
Product features
Feature
Description
Chipset
Chipset integrated with processor
Processor
  • 4th Generation Intel Core i5-4200U with Intel HD Graphics 4400 (1.6 GHz, 3MB cache, 2 cores)1,2
  • Up to 2.6 GHz with Intel Turbo Boost Technology
  • 4th Generation Intel Core i3-4010U with Intel HD Graphics 4400 (1.7 GHz, 3MB cache, 2 cores)1,2
Graphics
Intel HD Graphics 4400
Display3
Internal:
  • 11.6-inch diagonal HD4 WLED (1366x768) SVA 200 nits Touch (Windows 8.1 models only)
  • 11.6-inch diagonal HD5 anti-glare WLED (1366x768) SVA 200 nits Non-Touch (Windows 8.1 DPK and Windows 7 models only)
VGA:
Port supports max external resolution of 1920 x 1200 @ 60 Hz
HDMI 1.4 :5
1.4 port supports direct connection to high-definition displays with up to 1920 x 1080 resolution and 7-channel audio with one convenient cable (not included)
Storage and drives
Primary storage bay:
  • Hard drives:
    320/500GB6 5400-rpm SMART SATA II
  • HP 3D DriveGuard:
    The hard drive is mounted directly to the notebook frame, reducing the transmission of shock to the hard drive. Uses three-axis digital motion detection with intelligent sensitivity to help protect the hard drive during normal use from shock and vibration. The digital accelerometer temporarily halts all data transfer and parks the hard drive when abrupt motion is detected.
Optical drives
Fixed optical drive:
  • No internal optical
  • USB external optical drive-HP Mobile USB DVDRW optional
Memory7
Standard:
  • DDR3/3L SDRAM (1600 MHz)
  • One SODIMM slot supporting single channel 2048MB, 4096MB and 8192MB SODIMMs
  • Standard memory up to 8192MB Maximum Upgradeable to 8192MB with optional 8192MB SODIMM in slot
Maximum:
Upgradeable to 8192MB with optional 8192MB SODIMM in slot
Networking/Communications
Wireless LAN (WLAN):
  • Intel 802.11 AC (1x1) +Bluetooth 4.0 Combo8
  • Intel 802.11 a/b/g/n (2x2) + Bluetooth 4.0 Combo8
Communications:
Realtek Integrated Gigabit (10/100/1000 NIC)
Audio/Multimedia
Audio:
  • DTS Sound+
  • Integrated dual speakers
  • Combo headphone/mic jack
  • Integrated microphone
Webcam:
Integrated HD5 Webcam8
  • Supports videoconferencing and still image capture
  • Improved quality for video streaming and still image capture (1280x720 resolution)
  • Up to 30 f/s
  • Fixed focus lens
Ports/Slot
Ports:
  • VGA - One
  • HDMI 1.45 - One
  • Combo headphone/mic jack - One
  • Power connector - One
  • RJ-45 (Ethernet) - One
  • USB 3.0 - Two
  • USB 2.0 - One
HP Multi-Format Digital media card reader:
Supports:
  • SD (Secure Digital)
  • SDHC
  • SDXC
Power
Power supply:
  • External 45W Smart AC adapter
  • 3.3-ft (1-meter, +/- 0.1 m) power cord included
Primary battery:
  • HP 3-cell (36 WHr) Li-Ion battery
  • HP 6-cell Li-Ion battery (available April 2014)
Battery life (3-cell):
Up to 7 hours 45 minutes
System Standby Time:
Up to 1 week9
  note:
1: Multi-Core is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. 64-bit computing on Intel architecture requires a computer system with a processor, chipset, BIOS, operating system, device drivers, and applications enabled for Intel 64 architecture. Processors will not operate (including 32-bit operation) without an Intel 64 architecture-enabled BIOS. Performance will vary depending on your hardware and software configurations. Intel's numbering is not a measurement of higher performance.
2: Not available with Intel iAMT (*Not available with vPro)
Processor speed denotes maximum performance mode; processors will run at lower speeds in battery optimization mode.
3: Resolutions are dependent upon monitor capability, and resolution and color depth settings.
4: HD content required to view HD images.
5: HDMI cable sold separately.
6: For hard drives, GB = 1 billion bytes. Actual formatted capacity is less. Up to 30GB (for Windows 8.1) of system disk is reserved for the system recovery software.
7: Due to the non-industry standard nature of some third-party memory modules, we recommend HP branded memory to ensure compatibility. If you mix memory speeds, the system will perform at the lower memory speed.
Maximum memory capacities assume Windows 64-bit operating systems or Linux. With Windows 32-bit operating systems, memory above 3GB may not all be available due to system resource requirements.
8: Wireless access point and Internet service is required and is not included. Availability of public wireless access points limited.
9: Standby life will vary depending on various factors including battery, Memory, CPU, EC and LAN chip. The maximum capacity of the battery will naturally decrease with time and usage.
Component specifications
Feature
Description
Stand-alone power requirements (AC power)
Nominal operating voltage: 18.5/19.5 V
Maximum operating voltage: < 65 W
Temperature
Operating: 0° to 35°C (32° to 95°F)
Non-operating: -20° to 60°C (-4° to 140°F)
Relative humidity
Operating: 10% to 90% non-condensing
Non-operating: 5% to 95%, 38.7°C (101.6°F) maximum wet bulb temperature
Shock
Operating: 40 G, 2 ms, half-sine
Non-operating: 200 G, 2 ms, half-sine
Random vibration
Operating: 0.75 g
Non-operating: 1.50 g
Altitude (unpressurized)
Operating: -15.24 to 3,048 m (-50 to 10,000 ft)
Non-operating: -15.24 to 12,192 m (-50 to 40,000 ft)
Planned industry standard certifications
  • UL Yes
  • FCC Compliance Yes
  • ENERGY STAR Yes
  • EPEAT Silver
  • ICES Yes
  • Australia/NZ A-Tick Compliance Yes
  • CCC Yes
  • Japan VCCI Compliance Yes
  • MIC/KCC Yes
  • BSMI Yes
  • CE Marking Compliance Yes
  • BNCI or BELUS Yes
  • CIT Yes GOST Yes
  • Saudi Arabian Compliance (ICCP) Yes
  • SABS Yes
Electrical specifications
HP 45-W Smart AC adapter
Feature
Description
Dimensions
9.6 x 4.95 x 2.24 cm (3.78 x 1.95 x 0.88 in)
Input
90 to 265 V ac
  • Input efficiency: 87% min at 115 V ac
  • Input frequency range: 47 to 63 Hz
  • Input AC current: 1.4 A at 90 V ac and maximum load
Output
  • Output power 45 W
  • DC output 19.5 V
  • Hold-up time 5 msec at 115 V ac input
  • Output current limit: < 8 A
  • Over voltage protection: 29 V max automatic shutdown
Connector
  • 3 pin/grounded
  • Mates with interchangeable cords
Environmental design
  • Operating temperature: 0° to 35°C (32° to 95°F)
  • Non-operating (storage) temperature: -20° to 85°C (-4° to 121°F)
  • Altitude: 0 to 5,000 m (0 to 16,405 ft)
  • Humidity 0% to 95%
  • Storage humidity 0% to 95%
EMI and safety certifications
  • CE Mark - full compliance with LVD and EMC directives
  • Worldwide safety standards - IEC60950, EN60950, UL60950, Class1, SELV
  • Agency approvals - C-UL-US, NORDICS, DENAN, EN55022 Class B, FCC Class B, CISPR22 Class B, CCC, NOM-1 NYCE
  • Reliability - failure rate of less than 0.1% annually within the first three years of operation.
3-Cell (36 WHr) Lithium-Ion battery
Feature
Description
Cells/Type
3-cell Lithium-Ion
Energy temperature
  • Watt-hour capacity: 36 WHr
  • Operating (Charging): 0° to 45°C (32° to 113°F)
  • Operating (Discharging): -10° to 60°C (14° to 140°F)
  • Non-operating: -20° to 60°C (-4° to 140°F)
Battery re-charge time
  • System in Off or standby mode: 2.5 hours
  • System On: 3 to 5 hours (depending on system power consumption)
Audio/Multimedia specifications
Feature
Description
Integrated HD webcam
  • Supports videoconferencing and still image capture
  • Improved quality for video streaming and still image capture (1280x720 resolution)
  • Up to 30 f/s
  • Fixed focus lens
  note:
HD content required to view HD images.
Networking specifications
Integrated Realtek 10/100/1000 NIC
Feature
Description
Ethernet features
  • 10 Mb/s operation (10BASE-T; IEEE 802.3i; IEEE 802.3 clauses 13-14)
  • 100 Mb/s operation (100BASE-TX; IEEE 802.3u; IEEE 802.3 clauses 21-30)
  • 1000 Mb/s operation (1000BASE-T; IEEE 802.3ab; IEEE 8023 clauses 40)
  • Auto-Negotiation (Automatic Speed Selection)
  • Full Duplex Operation at all Speeds, Half Duplex operation at 10 and 100 Mbit/s
  • IEEE 802.1p QoS (Quality of Service) support
  • IEEE 802.1q VLAN support
  • IEEE 802.3x Flow Control (IEEE 802.3 clauses 31-32; configurable)
  • IEEE 802.3az EEE (Energy Efficient Ethernet)
  • Jumbo Frame 9K
  • Auto MDI/MDIX Crossover cable detection
Power management support
  • ACPI compliant - multiple power modes
  • Situation-sensitive features reduce power consumption
  • Advanced link down power saving for reducing link down power consumption
Performance features
  • TCP/IP/UDP Checksum Offload (configurable)
  • Protocol Offload (ARP & NS)
  • Large send offload and Giant send offload
  • Receiving Side Scaling
Manageability
  • Wake-on-LAN from standby (Magic Packet and Microsoft Wake-Up Frame);
  • Wake-on-LAN from off (Magic Packet only)
  • PXE 2.1 Remote Boot
  • Statistics Gathering (SNMP MIB II, Ethernet-like MIB, Ethernet MIB (802.3x, clause 30))
  • Comprehensive diagnostic and configuration software suite
  • Virtual Cable Doctor for Ethernet cable status
Interface
PCI Express 1.1 x1 to fully support ASPM L0s/L1 and CLKREQ
NIC Device Driver Name
Realtek PCIe GBE Ethernet Family Controller
Intel Dual Band Wireless-N 7260NB 802.11 a/b/g/n (2x2) WiFi adapter
Feature
Description
Wireless LAN standards
  • IEEE 802.11a
  • IEEE 802.11b
  • IEEE 802.11g
  • IEEE 802.11n
Interoperability1
  • Wi-Fi certified
  • Cisco Compatible Extensions Program compliant with Microsoft Windows 7, Windows Vista and XP (Click here to view details.)
Frequency band
802.11b/g/n: 2.402 - 2.482 GHz
802.11a/n:
  • 4.9 - 4.95 GHz (Japan)
  • 5.15 - 5.25 GHz
  • 5.25 - 5.35 GHz
  • 5.47 - 5.725 GHz
  • 5.825 - 5.850 GHz
Antenna structure
  • 2 transmit
  • 2 receive (2x2)
Data rates
  • 802.11a: 6, 9, 12, 18, 24, 36, 48, 54 Mb/s
  • 802.11b: 1, 2, 5.5, 11 Mb/s
  • 802.11g: 6, 9, 12, 18, 24, 36, 48, 54 Mb/s
  • 802.11n: card will support rates for NSS=1 and NSS=2 for RX and TX for 20 and 40 MHz channels. Short and long guard interval shall be supported.
Modulation
  • Direct Sequence Spread Spectrum
  • CCK
  • b/sK
  • QPSK
  • 16-QAM
  • 64-QAM
Security2
  • IEEE and WiFi compliant 64/128 bit WEP encryption for a/b/g mode only
  • AES-CCMP: 128 bit in hardware
  • 802.1x authentication
  • WPA, WPA2: 802.1x. WPA-PSK, WPA2-PSK, TKIP, and AES.
  • WPA2 certification
  • IEEE 802.11i
  • Cisco Certified Extensions, all versions through CCX4 and CCX Lite
  • WAPI
Sub-channels
Multinational support with frequency bands and channels compliant to local regulations.
Network architecture models
  • Ad-hoc (Peer to Peer)
  • Infrastructure (Access Point Required)
Roaming
IEEE 802.11 compliant roaming between band Access Points
Output power3
  • 2.4G: +13.5 dBm minimum
  • 5G: +12 dBm minimum
Power consumption
  • Transmit: 2.0 W
  • Receive: 1.6 W
  • Idle mode3: 250 mW (WLAN Associated)
  • Idle mode: 100 mW (WLAN unassociated)
  • Radio off: 75 mW
Power management
  • ACPI and PCI Express compliant power management
  • 802.11 compliant power saving mode
Receiver sensitivity
  • 802.11g:-90 dBm (6 Mb/s), -89 dBm (9 Mb/s), -87 dBm (12 Mb/s), -85 dBm (18 Mb/s), -82 dBm (24 Mb/s), -79 dBm (36 Mb/s), -76 dBm (48 Mb/s), -74 dBm (54 Mb/s)
  • 802.11b:-95 dBm (1 Mb/s), -93 dBm (2 Mb/s), -91 dBm (5.5 Mb/s), -88 dBm (11 Mb/s)
  • 802.11g:-90 dBm (6 Mb/s), -89 dBm (9 Mb/s), -87 dBm (12 Mb/s), -85 dBm (18 Mb/s), -82 dBm (24 Mb/s), -79 dBm (36 Mb/s), -76 dBm (48 Mb/s), -74 dBm (54 Mb/s)
  • 802.11n:-69 dBm (150 Mb/s), -66 dBm (300 Mb/s)
Antenna connections
2 U.FL type connectors (output impedance of 50 ± 2 ohms)
Form factor
PCI-Express Half-MiniCard
Dimensions
3.1 x 26.8 x 30.0 mm (0.12 x 1.06 x 1.18 in)
Weight
3.1 g
Operating voltage
3.3v +/- 9%
Temperature
Operating: -10° to 70°C (14° to 158°F)
Non-operating: -40° to 80°C (-40° to 176°F)
Humidity
Operating: 10% to 90% (non-condensing)
Non-operating: 5% to 95% (non-condensing)
Altitude
Operating: 3,048 m (0 to 10,000 ft)
Non-operating: 15,240 m (0 to 50,000 ft)
LED activity
  • LED Amber - Radio Off
  • Solid LED On - Radio On
  note:
1: Wireless access point and internet service required. Availability of public wireless access points limited.
2: Check latest software/driver release for updates on supported security features.
3: Maximum output power may vary by country according to local regulations.
Intel Dual Band Wireless-AC 3160 802.11 ac (1x1) WiFi and Bluetooth 4.0 Combo adaptor
Feature
Description
Dimensions (H x W x D)
  • Standard: 26.80 mm x 30.00 mm x 2.4 mm Max (Top Side)/1.35 mm
  • Max (Bottom Side) Low profile: 22 mm x 30.00 mm x 1.5 mm Max (Top Side)/0.6 mm
  • Max (Bottom Side) NGFF: 22 mm x 30 mm, single sided
Diversity
No diversity support
Radio On/OffF control
Supported in both hardware and software
Connector interface
  • Half Mini Card form factor, based on PCIe electrical interface
  • Next Generation Form Factor, A-SD electrical interface definition support
LED output
On/Off
Operating temperature (Adapter Shield)
0° to +80°C
Humidity Non-operating
50% to 90% RH non-condensing (at temperatures of 25°C to 35°C)
Wi-Fi alliance
  • Wi-Fi CERTIFIED for 802.11ac
  • Wi-Fi CERTIFIED a/b/g
  • Wi-Fi CERTIFIED n
  • WMM
  • WPA
  • WPA2 and WPS
  • WPS 2.0
  • Protected Management Frames
  • Wi-Fi Direct for peer to peer device connections
Microsoft WHQL
Yes
IEEE WLAN Standard
  • IEEE 802.11abgn, 802.11ac, 802.11d, 802.11e, 802.11i, 802.11h, 802.11w
Architecture
  • Infrastructure and SoftAP
  • Supports simultaneous Client and SoftAP modes in 2.4 GHz or 5GHz
Roaming
ACPI and PCI Express compliant power management
Authentication
  • WPA and WPA2
  • 802.1X (EAP-TLS, TTLS, PEAP, LEAP, EAP-FAST)
  • EAP-SIM
  • EAP-AKA
Authentication protocols
  • PAP
  • CHAP
  • TLS
  • GTC
  • MS-CHAP
  • MS-CHAPv2
Encryption
  • 64-bit and 128-bit WEP
  • AES-CCMP
  • TKIP
Wi-Fi Direct Encryption and Authentication
  • WPA2
  • AES-CCMP
Product safety
  • UL
  • C-UL
  • CB (IEC 60950-1)
Management frame protection
802.11w (WFA- Protected Management Frames)
Retail (Credit Card Processing)
  • PCI
  • CISP
Government
  • FIPS (Microsoft Windows 7 only)
  • FISMA
HP Integrated Module with Bluetooth 4.0+EDR Wireless Technology
Bluetooth specification
Dual Mode Bluetooth 2.1, 2.1+EDR, 3.0, 3.0+HS, 4.0 (BLE)
Dimensions
30 x 6.5 x 3.25 mm (1.18 x 0.26 x 0.13 in)
Frequency band
2402 to 2480 MHz
Number of available channels
79 (1 MHz) available channels
Data rates and throughput
  • 3 Mb/s data rate; throughput up to 2.17 Mb/s
  • Synchronous Connection Oriented links up to 3, 64 kb/s, voice channels
  • Asynchronous Connection Less links 2178.1 kb/s/177.1 kb/s asymmetric or 1306.9 kb/s symmetric
Transmit power
-1.5 dBm to 4 dBm (Bluetooth Class II)
Receiver sensitivity
Better than -20 dBM at 0.1 % raw bit error rate
Power consumption
  • Peak (Tx) 264 mW
  • Peak (Rx) 231 mW
  • Sleep <1 mW
Antenna
Internally integrated within module
Range
Up 10 m (33 ft)
Electrical interface
  • USB 2.0 compliant Microsoft Windows
  • Plug and Play compliant
Bluetooth software supported
  • Broadcom Bluetooth for Windows
  • Microsoft Windows Bluetooth Software
Link topology
  • Point to Point
  • Multipoint Pico Nets up to 7 slaves
Security
Full support of Bluetooth Security Provisions
Power management
  • Microsoft Windows ACPI, and USB Bus Support
  • Self configurable to optimize power conservation in all operating modes, including Standby, Hold, Park, and Sniff
Certifications
All necessary regulatory approvals for supported countries, including:
  • FCC (47 CFR) Part 15C
  • Section 15.247 & 15.249 ETS 300 328
  • ETS 300 826 Low Voltage Directive IEC950
  • UL CSA, and CE Mark
Temperature
Operating: -10° to 70°C (-14° to 158°F)
Non-operating: -40° to 100°C (-40° to 212°F)
Humidity
Operating: 10% to 90% (non-condensing)
Non-operating: 5% to 95% (non-condensing)
Altitude
Operating: 4,572 m (15,000 ft)
Non-operating: 12,192 m (40,000 ft)
Bluetooth profiles supported
  • Serial Port Profile (SPP)
  • Service Discovery Application Profile (SDAP)
  • Dial-Up Networking (DUN)
  • Generic Object Exchange Profile (GOEP)
  • Object Push Profile (OPP)
  • File Transfer Profile (FTP)
  • Synchronization Profile (SYNC)
  • Hard Copy Cable Replacement (HCRP)
  • Personal Area Networking Profile (PAN)
  • Human Interface Device Profile (HID)
  • FAX Profile (FAX)
  • Basic Imaging Profile (BIP)
  • Headset Profile (HSP)
  • Hands Free Profile (HFP)
  • Advanced Audio Distribution Profile (A2DP
Physical specifications
Feature
Description
Weight
  • Starting at 1.45 kg (3.2 lb) non-touch display with hard drive (weight will vary by configuration)
  • Starting at 1.54 kg (3.39 lb) touch display with hard drive (weight will vary by configuration)
Dimensions (w x d x h)
  • 290 x 216.8 x 21.6 mm (11.42 x 8.54 x 0.85 in) (non-touch)
  • 290 x 216.8 x 22.3 mm (11.42 x 8.54 x 0.89 in) (touch)
  note:
Height varies depending upon where on the notebook the measurement is made. Weight varies by configuration and components.
Software/OS
Feature
Description
Preinstalled
  • Windows 8.1 641
  • Windows 8.1 ML 641
  • Windows 7 Professional 64 (available through downgrade rights from Windows 8.1 64)
  • Windows 7 Professional 642
  • Windows 7 Home Premium 642
Preinstalled Software with Windows Operating System
Browser and toolbars
  • IE Home
  • Bing Search IE10
Communication
Intel WiDi Software3
Productivity
Buy Office
Photos and videos
  • Cyberlink YouCam BE
  • Adobe Flash Player (Commercial)
HP value add
  • HP Ceement
  • HP Hotkey Support
  • HP 3D DriveGuard
  • HP Recovery Disc Creator
  • Platform DRDVD
  • HP SoftPaq Download Manager
  • System Default Settings for Windows 8.1
  • System Default Settings for Windows 7
  • Application Installer
  • HP WallPaper
  • HP Utilities and Support
  • HP Setup Integrated OOBE
  • HP Setup (Newbee)
  • HP Registration- Windows 8-Metro
  • HP Setup Integrated OOBE Partner Content
  • Getting Started with Windows 8- Metro
  • HP PC Hardware Diagnostics UEFI
  • ENERGY STAR Logo
Security
  • Microsoft Security Essentials
  • Security Lock slot (lock must be purchased separately)
  note:
1: Not all features are available in all editions of Windows 8.1. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows 8.1 functionality.
2: Not all features are available in all editions of Windows 7. This system may require upgraded and/or separately purchased hardware to take full advantage of Windows 7 functionality.
3: Integrated Intel Wi-Di feature is available on select configurations only and requires separately purchased projector, tv or computer monitor with an integrated or external Wi-Di receiver. External Wi-Di receivers connect to the projector, tv or computer monitor via a standard HDMI cable, also sold separately.
Warranty information
Terms of warranty apply to the individual model purchased. To see if your HP product is still in warranty, go to the HP Product Warranty Check page.

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