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HP Printers - During Printer Installation in Windows 8.1, a 'System cannot find file specified' Message Displays on the Computer

This document is for HP printers that are compatible with Windows 8.1.
When installing a printer in Windows 8.1, a 'System cannot find file specified' message displays on the computer.
Solution one: Rename the .dat file extensions in the Windows folder and reinstall the software
Select the option that best describes your situation.
Solution two: Find and remove the .dat file using a .dat file remover utility
Follow these steps to find and remove the .dat file, and then install the printer software.
Step 1: Download, install, and run the .dat file remover utility
Follow these steps to download, install, and run the .dat file remover utility.
  1. Temporarily disable any anti-virus software that might be running on your computer.
    If you are unsure how to temporarily disable your computer's anti-virus software, contact the company that provides the software.
  2. Download the HP Installer DAT file utility from the HP website. The Save installdatfileclean.exe dialog box opens.
  3. Click Run. The utility finds and lists the .dat files that need to be removed.
  4. Click Delete Files to remove the .dat files.
      note:
    If no files are found, the notification "Cleanup completed. Please install your printer software again" displays.
  5. Re-enable your computer's anti-virus software.
Step 2: Download and install the printer software
Follow these steps to download and install the printer software.
  1. Turn on the printer.
  2. If your printer is connected to the computer with a USB cable, disconnect the cable from the printer.
  3. If prompted, select a method to identify your printer model, and then follow the on-screen instructions to go to the download page.
  4. Click Download next to the full feature driver (recommended), or click Basic Drivers for other driver options.

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