If your printed image suffers from added horizontal lines as shown (the color may vary):
Figure : Banding
-
Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. See View information about the paperView information about the paper.
-
Check that you are using appropriate print-quality settings for your purposes (see PrintingPrinting). In some cases, you can overcome a print-quality problem merely by selecting a higher print-quality level. For instance, if you have set the Print Quality slider to Speed, try setting it to Quality. If you change the print-quality settings, you may wish to reprint your job at this point in case the problem has been solved.
-
Print the Image Diagnostics Print. See The Image Diagnostics PrintThe Image Diagnostics Print.
-
If the printheads are working correctly, go to the front panel and press
, then 
, then Image-quality maintenance > Calibration Status to see the paper advance calibration status. If the status is DEFAULT, try performing paper advance calibration: see Recalibrate the paper advance.
If the problem persists despite all the above actions, contact your customer service representative for further support.
