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    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03388945

Version: 1

HP Notebook PCs - Microsoft Windows 7 Rolls Back to the Native Graphics Driver After Disabling Switchable Graphics

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 26-Jun-2012

Last updated : 26-Jun-2012

DESCRIPTION
Instead of using the Intel UMA graphics adapter driver, Microsoft Windows 7 rolls back to the Native Graphics driver after the Switchable Graphics feature in the notebook BIOS (F10) is disabled. This results in reduced graphics functions and capabilities.

sourceInformation

SCOPE
HP ProBook 4340s Notebook PC
HP ProBook 4341s Notebook PC
HP ProBook 4440s Notebook PC
HP ProBook 4441s Notebook PC
HP ProBook 4540s Notebook PC
HP ProBook 4740s Notebook PC
RESOLUTION
HP does not recommend disabling the switchable graphics feature on a notebook that has the Intel discrete graphics adapter. HP has not tested the notebook under this configuration and cannot guarantee its functionality.
If the operating system rolled back to the Microsoft Native Graphics driver, you can resolve this issue by downloading and installing one of the following SoftPaqs.
Softpaq Description
Information
Download
Intel Video Driver and Control Panel
VERSION: 8.15.10.2712 REV: B
Windows 7 (32-bit)
Intel Video Driver and Control Panel
VERSION: 8.15.10.2712 REV: B
Windows 7 (64-bit)
Note: A more recent version of this software may be available. Check for updated drivers and software for your computer at http://www.hp.com/.

Hardware platforms affected : HP ProBook 4340s Notebook PC, HP ProBook 4341s Notebook PC, HP ProBook 4440s Notebook PC, HP ProBook 4540s Notebook PC, HP ProBook 4740s Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA03388531

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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