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HP Customer Support - Knowledge Base

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HP PCs and Monitors - Damaged Screen, LCD, or Display

This document is for HP PCs with LCD screens.
When a screen is broken or damaged, you might see lines, patterns, or black spots on the display, which can increase in size over time. If the damage is significant, the screen might be completely black. If the screen isn't cracked or visibly damaged, make sure you have the latest graphics driver.
  caution:
HP does not recommend repairing or replacing the screen yourself. This can void warranty options and cause further damage to the computer.
Figure : Example of a vertical line
An example of an LCD screen with a black vertical line
Figure : Example of a black spot
An example of an LCD screen with a black spot

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Country/Region: Flag Thailand

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