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HP Customer Support - Knowledge Base

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    Need Windows 11 help?

    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

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    Win10 - USB Printing broke post Windows update

    USB connected printers don't print / not recognized. Fix Win10 USB Print issue

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HP Designjet EFI Designer Edition RIP - Image Exceeds Paper Width

Issue:
The message Image exceeds paper width is displayed on the EFI program window.
note:
The error messages displayed in the program window are preceded by the word "input," "color," "print" or "port" to indicate at which stage of processing the problem occurred.
Solution
Perform one of the following:
  • Select a different paper size in the "Print" pane of the job settings.
  • Scale the job to fit on the paper size loaded in the printer.
Cause
The job is too large to fit on the selected paper size.

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Country/Region: Flag Thailand

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