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HP Digital Sender - 9100c, Determining the Correct Active Directory Search Root for Digital Senders

The Digital Sender must be configured with the correct search root
The search root is a string that represents the location in Active Directory where the search begins. This is sometimes called the "search base." The "base DN" (distinguished name) is the search root that describes the root of the Active Directory. The base DN can be used as the search root when the LDAP client is configured to search the entire directory.
The account used in the Digital Sender Configuration screen must have read access to the data in Active Directory
The client account used to configure the LDAP lookup for Authentication and Addressing must have read access in the LDAP directory container indicated by the search root. In addition, if information about users and recipients is located in any part of the sub-tree indicated by the search root, the client account used must have access to the sub-tree as well.
  • Determining the Search Root
    In Windows 2000 Active Directory Services, the search root normally takes the form:
    CN=users,DC=domain_name,DC=domain_suffix
    To limit the address search even more, for example, to a single organizational unit, you can add components to the search root.
    For example, if you only want the Digital Sender to search for users in the "accounting" OU, you can add "OU=accounting" to the search root (OU=accounting,CN=users,DC=domain_name,DC=domain_suffix). In this way, by configuring the search root used in Authentication, you can limit access to digital sending features to a subset of users in an organization.
    You can use several methods to determine the Search Root:
  • Use Microsoft's LDAP Administration tool (LDP.exe)
    The Microsoft LDAP Administration tool is installed by installing Support Tools included on the Microsoft Windows 2000 or Windows XP installation CDs (setup.exe in the \support\tools directory).
    1. Run LDP.EXE (Start menu > Run > LDP.EXE).
    2. Select Connection > Connect from the Menu.
    3. Type the fully qualified domain name of the Domain Controller in the Connect dialog. If the DC is a Global Catalog Server, you may need to change the port to 3268.
      Figure : Connect Dialog
    4. After the connection occurs, you should see information similar to what is displayed in Figure 2.
      Figure : After Connection
    5. Look for the text after the 1> defaultNamingContext label – it will look similar to the following DC=dstest,DC=com. This string describes the root of the Active Directory and can be used as the search root when configuring the Digital Sender.
  note:
The user whose credentials are used in the Digital Sender to access the LDAP data must have read access to the root of the Active Directory and to all objects below the root. Otherwise, a more restrictive search root for a container that this user has read access to must be used, for example, CN=users,DC=dstest,DC=com.

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