hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

  • Feedback

hp-concentra-wrapper-portlet

Actions
Loading...

HP Photosmart Printers - Resolving a Card Access Error

Issue

When attempting to use the card reader with a particular memory card a Card access error is displayed on the printer.

Workaround

For memory cards under 2 GB that have been formatted by a computer

Use the camera to format the memory card.

Memory cards with a capacity greater than 2 GB

Memory cards with a capacity greater than 2 GB are not currently supported. Either of the workarounds below should work.
  • Download the images from the camera to a computer.
  • Print directly to the printer using the Direct Print (EXIF) or PictBridge ports on the printer.

Causes

Formatting a memory card in Windows XP will cause it to be formatted to FAT 32 which is unreadable by Photosmart printers.
Memory cards larger than 2 GB are not supported with Photosmart printers.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Thailand

hp-detect-load-my-device-portlet

Actions
Loading...