Description

What is included in a Remote Firmware Upgrade (RFU)?

Who needs this firmware?

Determining the current version level of your firmware

Enhancements and Fixes provided with this firmware revision

Enhancements

Fixes

Enhancements and Fixes provided with previous Firmware revisions:

Installation Instructions

Use Copier Diagnostics Field Tool (E)

Use Copier Diagnostics Field Tool (L)

Use HP WebJetadmin

Use FTP

Use Windows commands

Expected Device Messages During an Upgrade

Troubleshooting a Firmware Upgrade

Legal Statements

Description

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This Readme file provides specific installation instructions and other information you should know before you perform a firmware upgrade for your HP Series MFP. Installation instructions are provided for Single and Multiple Printer Updates.

The HP Printer Remote Firmware Upgrade file available from the hp web site contains firmware for the printer, embedded JetDirect (if applicable), and HP paper handling accessories used with the device in one convenient download file. When the Remote Firmware Upgrade file is sent to the HP MFP, the firmware for the engine and all connected accessories is upgraded.

Similar to Hewlett Packard providing improved software for your HP MFP, Hewlett Packard provides firmware updates for your printer periodically through its supported lifecycle. A firmware update may be necessary if it is determined that you may benefit from the resolution of any issue that is documented below. These updates are available on the HP support web site.

NOTE: If you are using a third-party application on your HP CM8060/CM8050 Color MFP, contact the application vendor before updating the firmware to see if your application(s) have been qualified with this firmware release.

To determine the current level of firmware installed on the device:

1. Go to the MFP's control panel.
2. Press the "Administration" Icon on the touch screen.
3. Select the "Information"" selection on the touch screen.
4. Select "Configuration Page".
5. Select the "Print" button.

On the printed Configuration Page look in the section marked "Device Information" for the "Firmware Datecode". The firmware datecode will look something like this: 20070824 72.024.0

Enhancements and Fixes provided with this Firmware revision

The following new functionality or features are provided by this firmware release: 20110502 80.110.9

Enhancements

Base Product:

Embedded Web Server (EWS):

• Users will now have the option to configure scan-to-network filenames using the %DATETIME% macro. Additional macros to configure are, %YEAR%, %MONTH%, %DAY%, %HOUR%, %MINUTE%, %SECOND%. This will allow the user to format the date & time however they like, e.g. %DAY%-%MONTH%-%YEAR%.
• Filenames can be customized by opening the Embedded Web Server and browsing to Digital Send >> Network Folder Setup. User will have the option to set the macro(s) as the default filename or configure each quick access folder.

Copier Diagnostic Field Tool (CDFT):

No enhancements were made to the Copier Diagnostic Field Tool.

Fixes The following fixes are provided by this firmware release: 20110502 80.110.9

Base Product:

Digital Send (EWS):

• Fixed an issue where default Send to Folder settings would overwrite custom Quick Access folder settings. Previously, when configuring JPEG as the custom file type for a quick access folder, the scanned file was sent as PDF (default) rather than JPEG. Walk up user had to select More Options->Document File Type and change it manually.

Digital Send (OXPd):

• A fix was implemented to adjust the OXPd UI flow after pressing the "Continue" button at the end of the job. This should allow the user to go back to the data entry screen.
• Fixed an issue where the metadata file was not sent along with the scan job when text-fields were left blank on the control panel.
• Fixed an issue with transmission interruptions when scanning a document to an http server. Previously, if the transmission was interrupted, it caused a 'File transfer error' to be reported in the CM8060 Job Log.

Copier Diagnostic Field Tool (CDFT): No fixes were made to the Copier Diagnostic Field Tool.

COMPONENT	FIRMWARE VERSION
HP CM8060/CM8050 Color MFP	20110502 80.110.9
Copy Processor Board (CPB):	2009.0903 (0.0)
Scanner Control Board (SCB):	RBI P07 2.8 P07 1.15
Embedded JetDirect:	V.34.73.FF
Engine:	3.122.0.0
Finisher:	6.71.0 BL 6.2.2
CDFT:	1.145.7460.0

NOTE: All improvements with previous revisions of firmware are included within the most current revision.

Enhancements and Fixes provided with previous Firmware revisions:

Enhancements
The following new functionality or features are provided by this firmware release: 20101111 80.100.3

Enhancements
The following new functionality or features are provided by this firmware release: 20101111 80.100.3

Base Product:

Analog Fax:
• Created a new menu option called "Clear Fax Recipient List". With this feature enabled, dialed fax number(s) from each sent fax will be cleared from the recipient list. This allows users to continue faxing to different number(s) without manually removing the previous fax number from the recipient list. This helps prevent faxes being sent to unintended numbers and prevents sending multiple individual faxes to the same number. When the option is disabled, dialed fax number(s) will remain fixed in the fax recipient list after each sent fax unless the user selects "Reset" or selects "Continue" and manually removes the previous number from the recipient list.
  • Note: Option is set to "disabled" by default.
  • The option can be enabled/disabled by the following:
    • Control panel: Administration >> Initial Setup >> Fax Setup >> Fax Send Settings >> Clear Fax Recipient List
    • EWS: Settings >> Configure Device >> Initial Setup >> Fax Setup >> Fax Send Settings >> Clear Fax Recipient List
  Job Storage
• Print speed has improved when retrieving multiple stored jobs together. Previously, print speeds were slower in comparison to other HP products (e.g. CP4020).
  • Note: The speed has improved in cases of retrieving multiple jobs.
    However, jobs can intermittently print out in a different order.

Copier Diagnostic Field Tool (CDFT):
No enhancements were made to the Copier Diagnostic Field Tool.

Fixes
The following fixes are provided by this firmware release: 20100805 80.004.0

Base Product:

Firmware:
• Fixed a problem with login screens when using 3rd party authentication solutions. Previously when using certain 3rd party authentication solutions, the Home Screen would be displayed briefly during user login. Now the Home Screen is not displayed during user login.
• Corrected the ink cartridge leap year calculation problem that caused error E2.3A8E after installing a new ink cartridge.
• Fix an issue where intermittent 49 errors and never ending power cycles were experienced when performing an NVRAM init or disk init on the device.
  Third Party Applications:
• Fixed an issue with 3rd party solutions that were not able to retrieve the current time as set in the EWS configuration. The returned time was typically skewed a few hours depending on the configured Time Zone.

Copier Diagnostic Field Tool (CDFT):
     No fixes were made to the Copier Diagnostic Field Tool.

COMPONENT	FIRMWARE VERSION
HP CM8060/CM8050 Color MFP	20101111 80.100.3
Copy Processor Board (CPB):	2009.0903 (0.0)
Scanner Control Board (SCB):	RBI P07 2.8 P07 1.15
Embedded JetDirect:	V.34.73.FF
Engine:	3.122.0.0
Finisher:	6.71.0 BL 6.2.2
CDFT:	1.145.7460.0

NOTE: All improvements with previous revisions of firmware are included within the most current revision.

Enhancements
The following new functionality or features are provided by this firmware release: 20100805 80.004.0

Base Product:

Firmware:
• Added 2 new error codes (A3.0245 and A4.0245) specifically targeting the operation of sensor SN262 also need to change your LAN Fax software configuration.
  • Adds a more precise indication when SN262 sensor has a problem
    • "Separator gate sensor SN262 failed".
  Embedded Web Server (EWS):
• On the E-mail Setup screen, replaced the maximum email attachment size limit dropdown selection list with a numeric type-in field. This allows the administrator to specify values of 0 to 999 MB (0 = no limit) in the field. Previously, email attachment size was limited to: No Limit, 512KB, 1MB, 2MB, 4MB and 8MB. Additionally, when selecting a specified value, files will be split into pieces much closer to the specified limit.

Copier Diagnostic Field Tool (CDFT):

Diagnostics:
• Added improvements to the Finisher Separator tool page to display the value of the EN262 Separator Gate encoder counts (encoder for motor M262).

Fixes
The following fixes are provided by this firmware release: 20100805 80.004.0

Base Product:

Firmware:
• Fixed a problem with login screens when using 3rd party authentication solutions. Previously when using certain 3rd party authentication solutions, the Home Screen would be displayed briefly during user login. Now the Home Screen is not displayed during user login.
• Corrected the ink cartridge leap year calculation problem that caused error E2.3A8E after installing a new ink cartridge.
• Fix an issue where intermittent 49 errors and never ending power cycles were experienced when performing an NVRAM init or disk init on the device.
  Third Party Applications:
• Fixed an issue with 3rd party solutions that were not able to retrieve the current time as set in the EWS configuration. The returned time was typically skewed a few hours depending on the configured Time Zone.

Copier Diagnostic Field Tool (CDFT):
     No fixes were made to the Copier Diagnostic Field Tool.

COMPONENT	FIRMWARE VERSION
HP CM8060/CM8050 Color MFP	20100805 80.004.0
Copy Processor Board (CPB):	2009.0903 (0.0)
Scanner Control Board (SCB):	RBI P07 2.8 P07 1.15
Embedded JetDirect:	V.34.73.FF
Engine:	3.122.0.0
Finisher:	6.70.0 BL 6.2.2
CDFT:	1.145.7460.0

Enhancements
The following new functionality or features are provided by this firmware release: 20100421 79.005.0

Base Product:

LAN Fax:
• Changed the ScannerName field in the LAN Fax metadata file (.hpf) to be configurable. Previously the ScannerName field was always set to "HP CM8060 [or CM8050] Color MFP with Edgeline Technology". The ScannerName field in the LAN Fax metadata file is now set to the Edgeline’s Device Name, which can be specified in the Embedded Web Server (EWS) Settings tab or in Web Jetadmin (WJA). For backward compatibility, if the Device Name in EWS/WJA is left at the factory default "HP CM8060 [or CM8050] MFP with Edgeline", the ScannerName field is set to "HP CM8060 [or CM8050] Color MFP with Edgeline Technology", which is what it always was previously. If the Device Name in EWS/WJA is left blank, the ScannerName field is set to the device’s IP address. This change matches the behavior that HP’s Digital Sending Software uses for ScannerName. Note that some LAN Fax software (e.g. RightFax) uses the ScannerName field for LAN Fax software license tracking, so if you change the Device Name from the factory default (which will in turn be used for the ScannerName field in the .hpf file) you may also need to change your LAN Fax software configuration.

• Changed the UserName field in the LAN Fax metadata file (.hpf) to use the logged-in user’s sAMAccountName instead of their email address. This enables LAN Fax software to work correctly.
  Notification Server:
• Added the ability to specify the Port Number for the Notification Server. Previously the port was fixed at port 25. The Notification Server is used for sending Alerts and for sending AutoSend data.

Copier Diagnostic Field Tool (CDFT):

Print Settings:
• New "Low Color Percentage Mode" setting to change decap spit for magenta from 4 dpn (drops per nozzle) to 6 dpn to fix magenta startup issue.
  Performance Settings:
• New "Add Dry Spins" control to add additional dry spins (up to 2 additional dry spins) to the existing drying algorithm. Note that Cardstock setting must be tried first before increasing dry spins.
  Note: For both new settings, the unit must be restarted so the change takes effect.

Fixes
The following fixes are provided by this firmware release: 20100421 79.005.0

Base Product:

Scan to Folder:
• Resolved an issue that was causing scan to folder email notifications to not be delivered.
  Stapling:
• Resolved an issue that caused stapling to fail on print jobs that contained macros.

Copier Diagnostic Field Tool (CDFT):

No fixes were made to the Copier Diagnostic Field Tool.

COMPONENT	FIRMWARE VERSION
HP CM8060/CM8050 Color MFP	20100421 79.005.0
Copy Processor Board (CPB):	2009.0903 (0.0)
Scanner Control Board (SCB):	RBI P07 2.8 P07 1.15
Embedded JetDirect:	V.34.73.FF
Engine:	3.120.0.0
Finisher:	6.70.0 BL 6.2.2
CDFT:	1.143.7457.0

Enhancements
The following new functionality or features are provided by this firmware release: 20100226 78.004.0

Base Product:
   No enhancements were made to the base product functionality.

Copier Diagnostic Field Tool (CDFT):
   New Preventive Maintenance (PM) item:

• Added a new maintenance item for the Input Duplex Output (IDO) unit, to be performed every 250,000 pages. This maintenance will reduce unnecessary IDO replacements. The new PM item must be initialized after installing CPE 10.1 firmware, otherwise a dialog box indicating one or more PM items is not initialized will be shown every time CDFT is closed.

Web Jetadmin:
   Fax Page Counts:

• Incoming and outgoing fax page counts are now included in the Web Jetadmin Utilization report

Fixes
The following fixes are provided by this firmware release: 20100226 78.004.0

Base Product:
   Job Storage:

• Resolved an issue causing multiple copy stored jobs to print only one copy when retrieved. However some older Windows applications still exhibit this problem.

   Staple Alert:

• Corrected the part number in email alerts for staple low and staple empty.

   Firmware Error Codes:

• Eight warning codes are now correctly mapped to display the proper warning code number and text description. Error code D4.0706 text description has been corrected.

   494C02 Error with Signature Macro:

• Resolved an issue with print jobs that call a signature macro, which resulted in a 49.4C02 error after 12 pages.

COMPONENT	FIRMWARE VERSION
HP CM8060/CM8050 Color MFP	20100226 78.004.0
Copy Processor Board (CPB):	2009.0903 (0.0)
Scanner Control Board (SCB):	RBI P07 2.8 P07 1.15
Embedded JetDirect:	V.34.73.FF
Engine:	3.119.0.0
Finisher:	6.70.0 BL 6.2.2
CDFT:	1.140.7454.0

NOTE: All improvements with previous revisions of firmware are included within the most current revision.

Enhancements
The following new functionality or features are provided by this firmware release: 20091130 77.018.0

Base Product:
   Page Counting:

• Implemented a new method of page counting (known as Print Usage Tracker), which can be enabled if desired. The administrator or owner of the product has the option either to enable the new counting method or to do nothing. If the new counting method is enabled the device cannot return to the previous counting method. It is important to understand this. If the feature is not enabled, nothing will change on the device and it will continue to count pages the same as it originally did from the factory.
  • Background: Current page counting methods were designed to enable efficient service and support. The Print Usage Tracker feature implements new page counting methods which are more aligned with today’s job accounting needs.
  • Additional information: For more information about the Print Usage Tracker feature, visit www.hp.com/support/cm8060edgeline.
    1. Select "Manuals" from the section titled "Resources for HP CM8000 Color Multifunction Printer series"
    2. Then search for "Print Usage Tracker" to locate a document in the "White papers" category.
  • How to enable the feature: If desired, use the following steps to enable the new page counting method (known as Print Usage Tracker) via the product’s Embedded Web Server.
    1. Verify that your device firmware version is 20091130 77.018.0 or greater. If necessary, upgrade your device firmware to a version that includes this feature.
    2. The Print Usage Tracker acceptance and activation screen is available from the product’s Embedded Web Server (EWS) at the following location: EWS >> Settings >> General Security >> Print Usage Tracker
    3. Review the acceptance screen so that the changes are understood and you are comfortable with how the changes may or may not affect your HP device or product use model.
    4. If you are comfortable with the acceptance statements and the new counting functionality, choose to enable the feature. As stated previously it is very important to understand that once enabled the device cannot return to the previous counting method.
       1. Select "I Accept"
       2. Select "Enable the Print Usage Tracker feature on this device"
       3. Press "Apply"
       * NOTE: Currently this functionality can only be enabled through the product’s Embedded Web Server (EWS). In the future, HP will provide the ability to enable this functionality through HP’s Device management software called HP WebJet Admin. The WebJet Admin support pages can be accessed using the following URL:www.hp.com/go/webjetadmin

   Copy:

• Implemented the Book Copy feature which can be used to scan and print pages from a book. The feature includes options for copying book covers, books with right binding and left binding, and skipping pages when copying. The feature also supports the standard Copy options including; single or double sided output, stapling, media size selection, watermarks, etc.
  • The Book Copy feature is available under the Copy menu from the Home Screen of the control panel.
  • Instructions for using the Book Copy feature are available on the device Help menu. From the device Home Screen select "?" >> "Copy" >> "Book Copy".

   Scanning:

• Added new color adjustment options for Saturation and Temperature when scanning documents (similar to options supported by Copy). The options are available for Scan to Email or Scan to Folder under the "Color Adjustment" menu item.
  • Saturation can be adjusted on a scale from "less" to "more".
  • Temperature can be adjusted on a scale from "cooler" to "warmer".

   Job Storage:

• Improved the print speed of retrieving multiple Stored Jobs (with PIN) from the Job Storage application.

Copier Diagnostic Field Tool (CDFT):
   Diagnostics and Calibrations:

• Implemented changes for CDFT calibrations that use paper to first check the Paper Low sensor in the selected paper tray. If the paper status is low, a paper low message will be reported before starting the calibration.
• Added a diagnostic button to the CDFT Carriage tool page that will exercise the carriages and test the encoder strips. This is the same carriage diagnostic used during the power on process.

   Event Log:

• Implemented four new warning codes to improve troubleshooting media size mismatch and horizontal transport paper length measurement calibration failures.
  • Every time the unit initiates a Horizontal Transport Media Length Detection Calibration routine it will log a DD.0350 warning code. This will happen if the Horizontal transport drive rollers PM counter is reset or the page count accumulated 50K pages since the last calibration.
  • Every time the unit completes the Horizontal Transport Media Length Detection Calibration routine and stores a new correction factor in NVM it will log a DD.0351 warning code.
  • Media that is measured too short will log a DD.0352 warning code and the control panel will display "Media size mismatch" message.
  • Media that is measured too long will log a DD.0353 warning code and the control panel will display "Media size mismatch" message.

   Print Settings:

• Added a new print setting called "Enhanced Gray Scale Mode" to the "Printing Settings" tool page in CDFT.
  • This setting is disabled by default and should be enabled only in some specific cases where a unit is printing a high volume of black-only pages containing graphics. This mode is not required for Text only black pages.
  • When enabled, the mode will increase the number of decap spits for black only from 3 dpn (drops per nozzle) to 6 dpn. This increment to the decap dpn for black will decrease the life of the drum spittoon by approximately 10%. The actual percentage depends on the average job length and not image content.
  • The setting can be accessed in CDFT through the following:
    1. Select Settings/Procedures.
    2. Select Print Settings.
    3. Press the arrow to select "Enabled".
    4. Press "Save Changes".
    5. Confirm the selection by selecting "OK" in the dialog box.
    6. Exit CDFT and press the power button on the control panel then select Restart. The new setting will take effect after the unit has been restarted.

Fixes
The following fixes are provided by this firmware release: 20091130 77.018.0

Base Product:
   Scanning:

• Resolved an issue causing A4 documents to have a slightly too large width size (210.31 mm vs. 210.00 mm) when scanned to a PDF file.

   Print Quality:

• Modified pen temperature pre-conditioning that improves pen start up reliability to correct a print quality defect that may occur on some MFPs when they are used primarily for printing black. The defect usually occurs on the first page of a color print job and may appear as faded colors due to the absence of one of the color inks. In most of the cases observed in the field only magenta was affected but this change was applied to all color pens as a preventive measure.

   Fax and Email Notifications:

• Fixed a defect causing garbage characters to be printed on the Fax Notification page when the device is set to a 2-byte language (such as Japanese, Chinese, Korean, Russian). The characters in the month field will now appear in English.
• Fixed a defect causing garbage characters to be displayed on the Email Notification page when the device is set to a 2-byte language (like Japanese, Chinese, Korean, Russian). The email notification will be displayed in the specified language while the print-out notification will be in English.
• Fixed a defect causing a PCL page to be printed when Fax Notification was selected on a device configured in the Russian language. The print-out notification will be in English.

   Firmware:

• Resolved numerous JetDirect firmware defects which caused intermittent printing hangs which require a power cycle of the MFP.
• Resolved an issue which caused the control panel to freeze occasionally when the Copy time/date stamp feature was used.

   Alerts:

• Resolved a defect causing the incorrect part number to be displayed in the email Alert for Staple Cartridge Low.

Copier Diagnostic Field Tool (CDFT): Fault Isolation:

• Fixed a defect affecting the Scan and Analyze feature (available in CDFT-L only) for units configured to use metric media sizes. The internal test target for Vertical Banding test was always printed on 8.5 x 11 instead of A4 media. A new item has been added for Vertical Banding test using A4 media.

COMPONENT	FIRMWARE VERSION
HP CM8060/CM8050 Color MFP	20091130 77.018.0
Copy Processor Board (CPB):	2009.0903 (0.0)
Scanner Control Board (SCB):	RBI P07 2.8 P07 1.15
Embedded JetDirect:	RBI P07 2.8 P07 1.15
Engine:	3.119.0.0
Finisher:	6.70.0 BL 6.2.2
CDFT:	1.138.7450.0

The following new functionality or features are provided by this firmware release: 20090616 76.008.0

Base Product:
Firmware:

• Added a new Sleep configuration option called "Re-enter sleep after print jobs finish" to optimize power saving from network printing.
  • The option is enabled by default.
  • When the "Re-enter sleep after print jobs finish" option is enabled the device will behave as follows:
• If the device is in Sleep and a print job is received the device will wake up and print the job then wait for 1 minute for any other activity on the device. If no additional activity occurs the device will return to Sleep. If additional activity occurs during this 1 minute the device will stay awake until the Sleep Delay inactivity timer is reached.
• Any non-print job activity which wakes the device from Sleep (including Copy job, opening paper tray, control panel interaction) will cause the device to stay awake until the Sleep Delay inactivity timer is reached.
  • When the "Re-enter sleep after print jobs finish" option is disabled the device will behave as follows:
• Any time the device wakes from Sleep (including a print job) it will stay awake until the Sleep Delay inactivity timer is reached.
• Note: Disabling this option will affect special power saving features and will result in higher power usage, by not optimizing the power savings in the CM8060 and potentially exceeding the 2009 Energy Star limits for the CM8050.
  • The option can be enabled/disabled from the Control Panel at:
• Administration >> Time/Scheduling >> Sleep Schedule >> "Re-enter sleep after print jobs finish" checkbox
  • The option can be enabled/disabled from the Embedded Web Server at:
• Settings >> Sleep Schedule >> ""Re-enter sleep after print jobs finish" checkbox

Digital Send:

• Implemented a Digital Send Log to record Digital Sending activities. The log includes details of Digital Send jobs such as; user, time, number of pages, destination e-mail addresses, file size, etc.
  • The Digital Send Log can be accessed through the Embedded Web Server at:
    • Digital Sending >> Log
  • Note: The Digital Send Log will only record Digital Send activities which occurred after upgrading to the firmware version 20090616 76.008.0. The previous Digital Send activities can be accessed through the Job Status application.

High-capacity Input Tray:

• Implemented changes to reduce the frequency of jams in the high-capacity input tray.

Print Cartridges:

• Extended the "in-printer" ink cartridge life from 12 months to 22 months (an extension of ten months) when installed on or before the install-by date printed on the box. This allows the ink cartridges to be used in the MFP for a longer period of time before they are reported as "Expired".

Embedded Web Server (EWS):

• Added the ability to specify LDAP administrator credentials when configuring LDAP device sign-in.

Copier Diagnostic Field Tool (CDFT):
Fault Isolation:

• Improved the automatic IDS air purge routine by reducing the "Pressurize" timing from 2 minutes down to 40 seconds. Depressurization will now automatically occur after 40 seconds.
• Improved the automatic IDS air purge instructions to clarify that the "Depressurize" button should be pressed immediately after the ink tubes are full of ink and not wait for the automatic timeout to occur.
• Improved the way Pen Pocket failures are reported. The error D2.0723 (Multiple Pen Pocket PCAs have failed) will now only occur when ALL the pocket boards report power bad. Any other single or combination of pocket board power bad conditions will report a specific pocket board failure.
• Added ""EN21 Carriage 1 PPS index" and "EN22 Carriage 2 PPS index" to the CDFT Carriage tool page to allow testing of the PPS home position sensor.
• Added the ""EN14 Media Thickness" encoder to the IDO Motors tool page so that changes to this encoder value can be monitored while "M10 Input 2" motor is running. The EN14 encoder will now display the negative sign when appropriate rather than the absolute value on both the IDO Motors and IDO Sensors, Solenoids, LEDs tool pages.

Event Log:

• Implemented two new warning codes to improve troubleshooting jams when the media thickness sensor measures media that is either too thin or too thick.
  • Media that is measured too thin will continue to generate a C1.1301 (Top-of-form sensor paper jam) and will now be immediately followed by the new Warning code of DD.0346 which will indicate the jam was the result of media measured too thin.
  • Media that is measured too thick will continue to generate a B2.1303 (Paper jam at IDO input staging 1 sensor) and will now be immediately followed by the new Warning code DD.0347 which will indicate the jam was the result of media measured too thick.
• Implemented two new warning codes to improve Carriage PPS troubleshooting when the Carriage PPS motors fail to home their PPS assemblies. Carriage 1 PPS homing failure will be reported as DD.6C01 (which should be treated as F1.01A4 for troubleshooting purposes). Carriage 2 PPS homing failure will be reported as DD.6C02 (which should be treated as F2.01A4 for troubleshooting purposes).
• Implemented a new warning code DD.0C77 to indicate that a level 3 pen servicing has occurred.
• Implemented a new warning code DD.0FD0 to indicate that a pen servicing procedure occurred due to an abnormal power-up condition.

Preventive Maintenance:

• Added instructions to the Web Initialization procedure in CDFT to remind the Service user to power cycle the MFP after performing a web initialization. An MFP power cycle is required to correctly synchronize the PM counter.

Fixes
The following fixes are provided by this firmware release: 20090616 76.008.0

Base Product:
Web Jet Admin (WJA):

• Resolved an issue causing WJA to display duplicate entries in the Event Log History Report.
• Resolved an issue causing WJA to display the oldest 50 entries in the device Event Log. WJA will now correctly display the most recent 50 entries from the Event Log.

Third Party Applications:

• Resolved an issue to allow the SafeCom solution to set the "from:" email address field using the logged in user's email address.
• Fixed numerous minor issues pertaining to Open Extensibility Platform (OXPD).

Copier Diagnostic Field Tool (CDFT):
Fault Isolation:

• Fixed a problem where a failure of the Index2 sensor on the Carriage1 Encoder PCA reports C1.132A (Clear paper jam at Carriage2 Pen Protection sensor) which incorrectly indicated a failure on Carriage2.
• Fixed an issue that caused the warning message C2.09A1 (Heater fan speed too low) to be reported incorrectly during the Dryer fan startup when no problem existed.
• Fixed an issue involving incorrect fault reporting due to door-open faults. If a carriage motor, drum motor or media eject motor stalls because the door was detected open, the door open condition will be reported.

COMPONENT	FIRMWARE VERSION
HP CM8060/CM8050 Color MFP	20090616 76.008.0
Copy Processor Board (CPB):	3.030 (0.0)
Scanner Control Board (SCB):	RBI P07 2.8 P07 1.15
Embedded JetDirect:	J7974E
Engine:	3.117.0
Finisher:	6.70.0 BL 6.2.2
CDFT:	1.132.7434.0

NOTE: All improvements with previous revisions of firmware are included within the most current revision.

FIRMWARE DATECODE: 20081028 75.020.0

Base Product:

Firmware:

• Added support for the Traditional Chinese Input Method Editor (IME) which provides the ability to enter Traditional Chinese characters from the virtual keyboard.
• Added support for the Simplified Chinese Input Method Editor (IME) which provides the ability to enter Simplified Chinese characters from the virtual keyboard.
• Added Compressed PDF Support. This provides the ability to reduce a digital scan file size using iHQC compression.
  • Enabling iHQC compression for a function means that if the output file type is PDF or searchable PDF, it will go through iHQC compression. The setting will have no effect on other file types.
  • The iHQC compression option is available for Scan to Email as an administration setting within EWS at:
    • EWS >> Digital Sending >> Email Setup >> File Type Compression
  • The iHQC compression option is available for Scan to Folder as an administration setting within EWS at:
    • EWS >> Digital Sending >> Network Folder Setup >> Add Folder
    • EWS >> Digital Sending >> Network Folder Setup >> Select a Folder >> Edit Folder
• Updated Simple Document Capture (SDC) to the official HP Solution Business Partner name, Open eXtensibility Platform (OXP). The OXP implementation has been upgraded to support the 1.4.1 specification revision.

Fax:

• Added a new configuration option for enabling Fax Number Confirmation. When this option is enabled, users will be prompted to confirm a fax number entered into the fax recipient list or the fax speed dial list. This configuration option is intended to prevent sensitive data being fax to an incorrect fax number. The option is accessible through the following:
  • Control panel: Administration >> Initial Setup >> Fax Setup >> Fax Send >> Fax Number Confirmation
  • EWS: Settings >> Configure Device >> Initial Setup >> Fax Setup >> Fax Send Settings >> Fax Number Confirmation
  • WJA: Device Configuration tab >> Fax category >> Fax Number Confirmation

Embedded Web Server (EWS):

• Added EWS support to provide the job capabilities ticket that will be used by UPD and PrintView to query the capabilities of the device.

Copier Diagnostic Field Tool (CDFT):

Fault Isolation:

• Improved the diagnostic tests for the high capacity input tray in order to identify and resolve issues more quickly.
• Implemented many new error and warning events to improve the isolation and resolution of carriage stall faults.
• Implemented changes to display applicable negative signs for the encoders on the "Carriage" page, instead of the absolute value.
• Removed the "SN22 Top-of-form last gloss" sensor reading from the "Drum" page.

Preventive Maintenance:

• Changed the drum spittoon default threshold from 28,000,000 to 58,000,000 so that it is accurate for double-decker spittoons.
• Added protection to auto-correct if a service user enters a custom PM threshold with an extra or missing zero, compared to the default threshold. For example, if a service user enters 5,800,000 (or 580,000,000) for the drum spittoon it will be auto-corrected to be 58,000,000.

The following fixes are provided by this firmware release: 20081028 75.020.0:

Base Product:

Firmware:

• Fixed a defect that caused the Menu Pages to print incorrectly when the device language was configured as Hungarian.

Control Panel:

• Fixed an issue which caused a system hang if the reset or stop buttons were pressed while logging into an application on the control panel.
• Fixed an issue so that no manual feed prompt is displayed when the Manually Feed Prompt is set to "Unless Loaded" and there is paper loaded in tray 1.

Embedded Web Server (EWS):

• Fixed a problem with the Embedded Web Server when setting up Quick Access digital send folders in a Novell environment.
• Fixed an issue causing the EWS to display warning/error message when using hyphens, dashes, or underscores on network folder in the domain name.
• Fixed an issue causing the EWS to display warning/error message when using hyphens, dashes, or underscores on network folder in the alias field.
• Changes were made to ensure the Windows Domain field will only accept values which pattern match the behavior specified in RFC1035.
• Fixed an issue which caused the "configured custom port" option to be grayed out when configuring a custom port for the LDAP server connection with the "Use a secure connection (SSL)" checkbox selected.

Copier Diagnostic Field Tool (CDFT):

Event Log:

• Fixed an issue which caused excessive A3.07A2 warning events to be issued.

Calibrations:

• Removed the "Media Gloss Calibration" from the CDFT calibrations. Media Gloss detection is no longer performed by the Top-of-Form sensor. Media gloss is now based on paper tray settings.
• Fixed an issue which caused the Automatic Pen Alignment calibration to incorrectly report a pass result in certain cases where the calibration failed to print out all of the pages necessary for a complete calibration.

COMPONENT	FIRMWARE VERSION
HP CM8060/CM8050 Color MFP	20081028 75.020.0
Copy Processor Board (CPB):	3.030 (0.0)
Scanner Control Board (SCB):	RBI P07 2.8 P07 1.15
Embedded JetDirect:	J7974E
Engine:	3.110.0
Finisher:	6.70.0 BL 6.2.2
CDFT:	1.126

NOTE: All improvements with previous revisions of firmware are included within the most current revision.

FIRMWARE DATECODE: 20080709 74.020.0

No new functionality or features were provided by the firmware release: 20080709 74.020.0

Base Product:

Third Party Applications:

• Resolved an issue that caused incompatibility issues with Capella and Jetmobile 3rd party solutions.
  • Please see Service Advisory c01492483 version 2 for more information on this issue.

Firmware:

• Fixed a defect that caused the Fax Print Notifications to display garbage characters when the device language was configured as Spanish.
• Fixed a defect that caused the Fax Print Notification to display garbage characters when the device language was configured as Portuguese.
• Fixed a defect that caused the Menu Pages to print incorrectly when the device language was configured as French.
• Fixed a defect which caused the Fax Ring Interval to always be its regional default value. The Ring Interval value will now be set correctly on the Fax module when configured through the Control Panel or the Embedded Web Server.
• Fixed a defect in the SMTP HELO/EHLO communication with SMTP servers to include correct device domain name information.

Embedded Web Server (EWS):

• Fixed a defect which made it impossible to configure scan-to-folder with common credentials in a Novell environment via EWS. The symptom of this issue is a message "The fields marked in red contain invalid characters" on the Add Folder screen in EWS, without any fields marked in red.

COMPONENT	FIRMWARE VERSION
HP CM8060/CM8050 Color MFP	20080709 74.020.0
Copy Processor Board (CPB):	3.030 (0.0)
Scanner Control Board (SCB):	RBI P07 2.8 P07 1.15
Embedded JetDirect:	J7974E
Engine:	3.104.3.0
Finisher:	6.68.0
CDFT:	1.118

FIRMWARE DATECODE: 20080514 74.017.0

Base Product:

Firmware:

• Added a new configuration option for enabling Job Copy Build as the default option. The option is located in the Administration menu at Job Defaults >> Copy Defaults >> Job Build.
  • The default can be turned on or off like other copy default settings. Upon being turned on, the Job Build workflow will occur each time a user starts a copy job from the device.
• Added functionality to enable a list of speed dials to be transferred from one device to another. The supported transfer can occur from a Laser Jet MFP to an Edgeline device and vice-versa.
  • This functionality can be accessed by the device administrator through the Embedded Web Server via the Fax Tab >> Speed Dials page.
• Added support to store Pen Identification Numbers in the XDM Data.
• Improved color maps to better reproduce input colors.
  • Note: Preexisting Stored Jobs may look different than they used to when printed, depending on the color content. The Stored Job will have to be deleted and stored again in order to have it print with the improved color maps.

Media Handling:

• Added enhancements to support many more preprinted media variations. Preprinted media limitations still exist for media variations that include a dark image across the entire width of the top or bottom of the page (such that there is no white space visible).
  • Many preprinted media types will be supported using the "Plain" Media Type. This method should be attempted first and if it does not work for a particular preprinted media then the enhanced preprinted media support should be utilized.
  • To utilize the enhanced preprinted media support, users need to select the "Preprinted" Media Type and specify a Media Size other than "Any".

Preventive Maintenance:

• Added enhancements to information provided for Web Wipe to improve monitoring and maintenance. Web wipe usage, percent remaining and projected maintenance date are now available from the EWS, the Preventive Maintenance internal page and in the XDM data.
• Added PML objects to query level and status information for Web Wipe and Drum Spittoon.
  • This change will enable alerts from WJA and automated consumable re-ordering from the Remote Monitoring tool. These applications will include these capabilities when they release their next upgrades.

Embedded Web Server (EWS):

• Added functionality to support EWS Alerts for Web Wipe and Drum Spittoon. Both of these alerts are available to Service and Admin users of EWS.
  • The Alert for Web Wipe will be issued when the usage reaches 97% of threshold (3% remaining).
  • The Alert for Drum Spittoon will be issued when usage reaches 90% of threshold (10% remaining).

Control Panel:

• Added support for the Korean Input Method Editor (IME) which provides the ability to enter Korean characters from the virtual keyboard.
• Modified the behavior and messaging relating to Pause and Resume on the device to improve customer experience.
  Device behavior:
  • Pressing the "Stop" button pauses the device and opens the Job Status application.
  • Pressing the "Reset" button resumes the device (bringing it out of the Paused state).
  
  Control Panel messaging:
  • The user will receive a message when leaving the Job Status application with the device in the Paused state.
  • When the device is in the Paused state, the status line on the Control Panel will display the message "Paused…Press Reset to resume".

Third Party Applications:

• Added the ability for third party companies to enable smartcard support.
• Enhanced the API available to third-party developers thereby enabling them to pre-populate the To, CC and BCC fields in the E-mail Application.

Event Log:

• A new warning log entry will be reported when the device reduces printing speed because it has detected that printhead nozzle health has degraded (C3.22AB). A warning will also be reported when the device determines that it can revert back to normal printing speed because nozzle health is acceptable (C3.22AE).
• A new warning log entry will be reported when the media eject fingers fail to home the minimum distance during power up or after an intervention (B2.01A3).
• Implemented changes to reduce the number of jam events logged in the Event Log. During a jam situation, an event will be logged for the original jam only. Additional jam events will not be logged for jammed sheets that occur as a side effect of the first jam or during the jam recovery process.
• Modified the device behavior so that a jam event will not be entered into the Event Log if the device is rebooted with media in the path. In such a case, the user will receive instructions for clearing the jam (AutoNavigation), but no jam event will be logged.

Copier Diagnostic Field Tool (CDFT):

Preventive Maintenance:

• Added full Preventive Maintenance functionality to the Web Wipe PM item. Web Wipe information is now available on the CDFT home screen, PM item list, and the web wipe tool page. The Web Wipe threshold is fixed at 400.
• Added Spittoon usage information to the CDFT Home Page.
• Added a PM Initialization reminder dialog when exiting from CDFT if one or more items are not initialized.

Other:

• Added functionality to enable Firmware Upgrades from a USB drive.
• Added a Finisher setting to enable/disable Bin 5 batch stacking.
• Enhanced the drum encoder disk troubleshooting (Drum tool page).
• Enhanced the Event Trends tool page to allow filtering by event type (error or warning).
• Enhanced the Event Trends tool page to add trend filter for PQ degradation related events.
• Made additions and modifications to the print test pages in CDFT to improve the flow of pen installations.
  • New single color test pages in Yellow, Magenta, Cyan and Black.
  • Modified the "All colors" test page.
• The "Reset Carriage Encoder" calibration is now supported in PSM mode. This calibration can be used in cases where the engine declares a D1.0101 or D1.0102 error during power up.

The following fixes were provided by the firmware release: 20080514 74.017.0

Base Product:

Firmware:

• Fixed a defect that prevented the print spooler from sending additional jobs following a job that could not be stapled due to the job containing too many pages.
• Fixed a defect that caused 49.4C02 errors during certain PC Send Fax operations.
• Fixed a problem in which parts of the internal memory were consumed every time the device exited the power save state.
• Fixed a problem that resulted in a 49.4C02 error when a print job was sent from a PC with a name in Korean or other non-ASCII languages.
• Fixed a problem with FIH (Foreign Interface Harness) related to the canceling of a jammed copy job.
• Fixed a device hang that would occur when the Copy app was entered and exited with the ADF cover open.
• Fixed a defect that delayed the reporting of engine service faults by up to ten seconds after they happened. The defect caused error log entries to be chronologically out of order.
• Fixed an issue that caused certain PDF files to exhaust the amount of available memory resulting in blank pages being printed and memory errors being displayed on the control panel.
• For USB compliance a change was made such that the USB Device port now correctly reports that it requires a current of 100 mA.
• Resolved a low frequency firmware error when printing on B sized media.

Embedded Web Server (EWS):

• Fixed a problem with testing non-Windows LDAP authentication on the EWS Device Sign In page.
• Fixed an issue of password corruption during Network Folder setup through EWS.
• EWS was enhanced to allow dashes and underscores in Windows NT domain names.

Control Panel:

• The performance and response time of the Job Status application has been greatly improved in situations with heavy print job load.
• Help content is now available for the "Hold Off Print Job" menu item.
• Corrected various localization issues on the Control Panel.

Copier Diagnostic Field Tool (CDFT):

• A reboot now restores the FAX settings to the correct values in cases where CDFT is exited abnormally.
• Fixed a defect which caused the warning C2.09A1 "Heater Fan Speed too Low" to be issued too frequently.
• Resolved a failure when reading the SN41 Ambient Temperature from CDFT in Protected Service Mode.
• Resolved a defect causing frequent eject motor stalls when operating the media eject motor via CDFT.
• Fixed numerous malformed English and non-English UI strings.
• Resolved incomplete D4.0701 troubleshooting information.
• Added troubleshooting information for numerous error and warning codes.
• Fixed a small number of CDFT application crashes.

COMPONENT	FIRMWARE VERSION
HP CM8060/CM8050 Color MFP	20080514 74.017.0
Copy Processor Board (CPB):	3.030 (0.0)
Scanner Control Board (SCB):	RBI P07 2.8 P07 1.15
Embedded JetDirect:	J7974E
Engine:	3.104.3.0
Finisher:	6.68.0
CDFT:	1.118

FIRMWARE DATECODE: 20080208 73.025.1

The following new functionality or features are provided by this firmware release: 20080208 73.025.1

Base Product:

• Job Log:
  • Added the ability for device administrators to restrict access to the job log using user logon and permission sets.
• EWS:
  • Enhanced the default scanning options available in EWS to match the settings available from the Control Panel.

Fixes

The following fixes were provided by the firmware release: 20080208 73.025.1

Base Product:

• Firmware:
  • Fixed a firmware defect related to the error code D5.3810.
  • Enabled support for digital send to a Microsoft fault-tolerant DFS file share.
  • Resolved an issue that was causing device hangs when printing via HP output server.
  • Resolved multiple issues relating to the Foreign Interface Harness (FIH).
• Analog Fax:
  • Resolved an issue which prevented users from viewing print job details when the EWS Custom Access Control setting "Details or Cancel's any user's job" was enabled.
• Job Log:
  • Resolved a device failure which caused the EWS "Custom Access Control" page to sometimes show as page not available.
• Web Jet Admin (WJA):
  • Fixed a defect in WJA to show the correct users in the copy count reporting page.
• Control Panel:
  • Resolved an issue which caused the device Control Panel to intermittently show images that were distorted or grainy.

COMPONENT	FIRMWARE VERSION
HP CM8060/CM8050 Color MFP	20080208 73.025.1
Copy Processor Board (CPB):	3.030 (0.0)
Scanner Control Board (SCB):	RBI P07 2.8 P07 1.15
Embedded JetDirect:	J7974E
Engine:	3.95.4.0
Finisher:	6.64.0
CDFT:	1.78

NOTE: All improvements with previous revisions of firmware are included within the most current revision.

Enhancements and Fixes provided with previous Firmware revisions:

---

FIRMWARE DATECODE: 20071204 73.022.0

Base Product:

• Device Sign In (Authentication):
  • Added the ability to set username and password authentication information for setting up the notification server. The notification server is the email server used for Alerts and Autosend.
• Firmware:
  • Removed color content from internal print pages, except the supplies page, so they will no longer be counted as a color page.
  • Changed Print behavior with respect to Email, Fax and Folder applications. By default now, and not configurable, queued print jobs will print even as the user is configuring a job at the control panel from the Email, Fax or Folder application.
  • Added a new setting "Hold Off Print Job" to the Administration Menu (Administration >> Device behavior >> General Copy Behavior). By default the system will still give walkup copy and stored jobs higher priority than print jobs. This means that new print jobs will not start while a user configures a job using the Copy or Job Storage application at the control panel. However, if the "Hold Off Print Job" configuration is set to "Off", then print jobs will not be held off and will start printing even while a user is configuring a copy or stored job at the control panel.
  • Added functionality which enables the device to run a daily pen servicing calibration at a configurable time (default time 3:00AM). Some pen servicing must still be done during normal device operation, but the scheduled daily calibration will reduce calibration delays during printing.
  • Added a configuration item regarding long grain/short grain media types for large plain paper media types. This setting will override any other settings (driver or control panel tray settings) and will apply to all trays. This will make it easier to set the entire machine as using either long grain or short grain media for large sizes.
  • Improved strings for Asian localizations based on field feedback.
  • Added the ability for service to save the xml formatted device state information, known as the XDM, to a USB thumb drive.
  • Added support for Greek fonts for the Watermark and Stamp functions.
• Web Jet Admin:
  • Added the ability for WJA to pull, push, view or remove OXP configuration files. OXP is the interface for 3rd party document capture applications.
• Image Quality:
  • Adjusted color maps to improve issue of hue shifts in neutral colors.
  • Removed some inadvertent undercolor from the neutral axis of the black only color maps and from the black only neutrals in color maps.
• Send to Email:
  • Added the ability for digital sending jobs that originate from the ADF to use mixed size originals. This means that the media can have different lengths in the ADF, but all media must still be the same width in the ADF.
  • Enabled the use of send to email within a Lotus Notes environment.
• Third Party Applications:
  • Provide job tracking information to 3rd party job accounting applications for family compatibility.
  • The contents of the 'ext' folder on the D drive will be shown on the File Directory Internal Page. This folder is used by 3rd party applications and will help to see what third party apps have been loaded on the system.

Finishing Devices:

• Implemented changes to reduce the frequency of jams in the finishing device.
• Improved reporting of jams in the finishing device.

Copier Diagnostic Field Tool (CDFT):

• Preventive Maintenance:
  • Changed the Drum Spittoon default threshold from 37000000 to 28000000
  • Removed the ADF Contact Glass as a preventive maintenance item. It has been determined that this part only needs to be replaced on failure.
  • Added the Drop Detect Spittoon as a new Preventive Maintenance item. Previously, the Drop Detect Spittoon had been replaced as part of the Aerosol Duct Kit PM item. It has now been separated out as its own PM item.
• Calibrations:
  • Implemented numerous changes to reduce the calibration time for New Pen Servicing and Pen Cleaning calibrations.
  • Implemented numerous screen layout and functionality enhancements for calibrations and the pen health gauge.
  • Added control to the CDFT to allow the Nozzle Health Database to be reset independent of doing any calibrations. This will save time for installation and fault isolation.
  • Added functionality to view the Pen ID numbers from the CDFT. Previously the pens had to be removed to physically read the number from the pen.
  • Added functionality for Service to prevent and/or cancel calibrations that occur during bootup to decrease system installation and fault isolation times.
  • Automatic (device initiated) calibrations are now disabled during login to CDFT.
  • Moved Tray 1 calibrations to a new CDFT page and added a menu item to Settings/Procedures in the Calibrations sub-menu.
• Other:
  • Added a configuration via the CDFT to enable/disable the finisher's IPSO sensor if it is suspected of causing jams.
  • Added a new CDFT page and menu item to Subsystems, in the IDS sub-menu. IDS Components currently contains unchanged preexisting functionality that is moved to this new location.
  • Added new debugging logs that will be stored to the device hard drive. These are encrypted and meant for R&D analysis only. Service will be able to retrieve these logs via the CDFT to send to R&D.
  • Added and updated troubleshooting information for various event codes.
  • Added two new warning codes to monitor power cycling behaviors.
    • 32.08A2 "Turn power off." - occurs when the system is shutdown properly
    • 32.08A3 "Ready" - occurs at every boot (not waking from sleep)
  • Added CDFT functionality to monitor Roller Ink Transfer behavior and to enable/disable the algorithm. Added Warning codes to monitor Roller Ink Transfer behavior over time.

Fixes

Base Product:

• Firmware:
  • Fixed a defect to ensure pen recovery algorithms happen after certain pen servicing routines are performed.
  • Implemented a fix for a problem printing images on matte or glossy media with 7mm margins. Previously the problem could have caused a narrow light band on the long edge of the image.
  • Fixed a defect involving duplex printing of images on matte or glossy brochure media. Previously, certain front/back page margin combinations would result in a device error that required a reboot.
  • Resolved a defect that caused an occasional firmware error to occur during device bootup.
  • Fixed various firmware issues to reduce the frequency of D5.3807 and 49.4c02 errors.
  • Improved performance between flatbed copy jobs
  • Fixed an issue that was causing staple jobs to go to Bin 1 when the default setting was Bin 5.
  • Fixed 68 errors on boot after improper shutdown.
  • Fixed an issue that was causing 49 service errors while printing some PDF documents.
  • Resolved a device hang caused by doing a 1-2 sided copy followed by another job while the first job is still processing.
  • Resolved an issue in which internal (non-print) jobs, such as PJL only, were causing the device to perform unnecessary print prepare and c alibration.
  • Fixed a problem with Novell NDS authentication for the walkup user.
  • Fixed a firmware error caused by printing the usage report when there were more than 1000 unique users
  • Fixed an issue where AutoNav instructions were not shown when a jammed copy job was cancelled.
  • Fixed Smart duplex functionality. This might be covered as a enhancement.
  • Fixed a problem where OCR would sometimes miss standalone lines of text.
• Fax:
  • Fixed an issue with an incoming legal size FAX that erroneously requested letter size paper.
  • Resolved an issue that occasionally prevented redials when faxing to a busy fax machine.
  • Fixed an issue that was causing the fax notification page to show send failure for faxes that initially failed but succeeded after a retry.
• Send to Email:
  • Resolved incorrect date and time stamp on emails when the time zone is not GMT.
• Third Party Applications:
  • Fixed an issue that was causing the unit to hang after canceling a job using the SafeCom solution.
  • Fixed an error caused by unique timing issues when pulling several jobs using the SafeCom solution.
• Embedded Web Server (EWS:
  • Resolved an issue where the digital send Original Size defaults in EWS did not contain the complete list of media sizes that are shown on the control panel.
  • Resolved an issue that was causing Usage Page to print in English regardless of the language setting.
  • Fixed an error causing EWS to show Page Unavailable errors after upgrading firmware or restoring NVM.

Copier Diagnostic Field Tool (CDFT):

• Fixed a firmware error that caused the CDFT print test page named "Streaks Plot" to sometimes printed with an artifact in the black box for carriage 0.
• Resolved an issue where the warning log was getting filled with repeated C6.0B02 warnings indicating drum spittoon nearing full. Now this warning will be issued once when the drum spittoon reaches 90% and at each reboot until the spittoon is replaced.
• The APA Calibration is no longer grayed out in Service Assist mode.
• Improved error messages to indicate when a device power cycle is required to resolve problem involving NVM Backup/Restore.
• The print button on event log page now correctly prints the error log, the warning log, or both depending on which option is being viewed.
• Implemented localization fixes to: Home, Print Settings, Power Settings
• Fixed a defect with the encoder value for EN264 on the "Finisher Separator" page of CDFT.
• Fixed a defect with the voltage test on the "Finisher Separator" page of CDFT.
• Reduced the number of A3.02A4 warnings generated to eliminate noise in the warning log.

COMPONENT	FIRMWARE VERSION
HP CM8060/CM8050 Color MFP	20071204 73.022.0
Copy Processor Board (CPB):	3.030 (0.0)
Scanner Control Board (SCB):	RBI P07 2.8 P07 1.15
Embedded JetDirect:	J7974E
Engine:	3.95.4.0
Finisher:	6.64.0
CDFT:	1.78

FIRMWARE DATECODE: 20070824 72.024.0

Base Product:

• Embedded Web Server:
  • Added support for the "*" as a character for setting a password when accessing EWS.
• Device Sign In (Authentication):
  • Added functionality to allow Secured Socket Layer (SSL) connection for Novell authentication. Previously the device did not support Novell authentication over SSL connections, attempts to do so had resulted in authentication failures.
• Firmware:
  • Enhanced power cycle functionality allowing users to power cycle the device at the hard power switch within 1 second. This will eliminate the majority of D4.0701 errors which were caused by power cycling too quickly with the hard power switch.

Fixes

Base Product:

• Send to Email:
  • Fixed SMPT verification with Lotus Notes mail servers that had failed in certain configurations. Previously, the "Send to email" application would fail while validating the configuration of the Lotus Notes mail server.
• Third Party Applications - Safecom:
  • Resolved a Control Panel hang that occasionally occurred when deleting jobs from the Job Status application when the Third Party Safecom application is loaded on the system.
• Embedded Web Server (EWS):
  • Resolved a device failure which caused the EWS "Custom Access Control" page to sometimes show as page not available.
• Firmware:
  • Resolved a defect which caused the device to hang occasionally during 1 to 2 sided flatbed copy jobs.
  • Resolved a device hang that occasionally occurred after clearing a jam in the Auto Document Feeder (ADF).
  • Resolved a device failure during boot up which showed a 68.8001 warning during certain power cycle situations.
  • Resolved a device failure which caused the device to show "offline" through print driver if SNMP status is enabled and the warning code C4.0204 or C6.0B02 was displayed on the Control Panel.
  • Resolved a device failure during print which showed 49.FF06 error on control panel and required power cycle.
  • Resolved a defect which caused the instructions for clearing scanner jams to disappear if the job was cancelled.
  • Resolved a defect where pressing 'Hide' on a 13.1301 ADF jam error message prevented the job from resuming once the jam was cleared.

COMPONENT	FIRMWARE VERSION
HP CM8060/CM8050 Color MFP	20070824 72.024.0
Copy Processor Board (CPB):	3.029 (0.0)
Scanner Control Board (SCB):	RBI P07 2.8 P07 1.15
Embedded JetDirect:	J7974E
Engine:	3.86.7.0
Finisher:	6.58.0
CDFT:	1.36

FIRMWARE DATECODE: 20070702 72.018.0

Base Product:

• Provide support for thicker medias. The product now supports medias of thickness up to 0.45 mm.
• Implemented a Simple Document Capture (SDC) Solution
• The Postgress database is now backed up internally to the machine so that the database can be restored without needing to access a customer data backup.
• Image quality has been improved for B-sized media (reduced banding)
• Implemented a Embedded Usage Tracking/Control (EUTC) solution
• Added support for the Novell Authentication Agent for Sign in
• Added support from the main trays (tray2-5) of the following media types; Cardstock 160-220g, Matte, Matte Brochure
• When the Drum Spittoon is nearly full a warning message will be issued to the customer indicating that the device is due for a maintenance routine and instructing them to contact the device Administrator or support.
• When the Web Wipe is nearly out a warning message will be issued to the customer indicating that the device is due for a maintenance routine and instructing them to contact the device Administrator or support.
• Supports Send To Home feature
• Added Greek to the language list supported by the product.
• Product is now qualified to run on a 10 amp circuit
• Job accounting support has been added for the fixer supply on the MFP.
• Added support for Landscape BookStyle/FlipStyle send to email/network
• Added support for the Vivid mode color table
• Fax call reports will not be printed when Memory Lock is on.

Finishing Devices:

• Improved stack quality of HP Multifunction Finisher with Stapler
• Added support for the new HP 4-Bin Job Separator

Copier Diagnostic Field Tool (CDFT):

• When the horizontal drive roller PM item is reset, an automatic routine is initiated to calibrate the roller over the next 20 pages. Previously, if the device was rebooted before 20 pages were printed the calibration was discontinued. Now, the calibration routine will be completed even if a reboot takes place.
• Three preventive maintenance items have been removed from CDFT as those items will last the life of the device; Carriage Encoder Sensor, Drum Jam Sensor, Drop Detect Sensor
• Added functionality to support the new Finishing device - HP 4-Bin Job Separator.
• CDFT will now track and display the replacement date and print count for the Web Wipe preventive maintenance item.
• CDFT will now query the selected paper tray for the correct media size before triggering a calibration.
• Developed a new procedure using the CDFT to calibrate the 2 Finisher staplers.
• Companion NVM data restore now supported
• CDFTL will now run on Windows Vista
• Added CDFT support for "EN264 Offset" encoder on the finisher separator (upper elevator) tool page.
• Minimum NVM internal backup frequency changed to 1 month.
• CDFT provides the service person with the capability to tell the copier the finisher stack hardware has been upgraded for tag matrix item #1.
• Added a finisher offset stall calibration button.
• Added a button and associated process to clear the finisher NVM and restore it from the formatter. This is needed if the finisher controller board is replaced.
• A screen was added to enable the service person to calibrate the stapler offsets so the staples are aligned vertically.
• Dynamic diagnostic form added to CDFTe. This will allow diagnostic extensions to the CDFTe to assist escalations.
• Manual scanner/ADF adjustments moved from main calibrations menu to buttons on the automatic scanner/ADF adjustments forms. Printing test pages from these forms now prints the pages instead of linking the user to the basic print page.
• CDFT now supports setting the 10A 200 volt current limit option.
• The Maintenance log sheets are now included in the basic print page as a pattern to print.
• IQ Test print suite button added to print all IQ related test patterns with one button push.
• Improvements made to install/uninstall performance

• Pen servicing performed before each custom sized print jobs.
• Spitting small amounts of yellow ink on the drum when printing on A size matte brochure media.
• Some units encountered a drum guide malfunction which may have resulted in jams with thick media or duplex jobs.
• Error when exiting from Sleep mode and the High Capacity input tray is disconnected.
• Image Quality problem for Glossy Brochure media with K-only colormap.
• Certain pen failures were reported as an Engine Firmware error E3.0BF2
• Improved performance for A-size media when printed duplex in a 1-pass printmode.
• Numerous firmware fixes relating to Intervention recovery (out of media, jams…)
• Job Status Details incorrect for copy jobs when scanned from ADF and auto original size
• Time will not update for DST due to Daylight savings date change for US
• Multiple jobs in JobStatusApp say "Processing..."
• Help message for "Unexpected Size" message states to load "Any Size"
• A canceled scheduled e-mail job remains in the Job Status queue until powercycle.
• Processing Job Hang with received faxes in queue after a reboot.
• Selecting finish after scanning one side of flatbed duplex job produces 49.2F04 error
• Missing DeviceRGB ColorTable
• Problems entering sleep mode if AutoSend is enabled
• Errors resulting from memory leaks when receiving faxes
• Errors with new overlay names disappearing when scanning them in.
• Send to Folder - Unable to access File share when the hostname or fully qualified name is used.
• Send-To-Folder doesn't support Novell NDS walk-up user credentials.
• Received Fax Jobs tracked as Unknown "Guest" User and are Canceled when EUTC Limit Enforcement is Enabled
• 1 page stored faxes are not printed when the user selects to print stored faxes.
• Date/Time issues with Error Dialogs and Saving Data
• In the Job Status application some of the Job Attributes (such as Color) are being set as "UNKNOWN"
• Control panel crash after creating a stored job with overlay or job build in copy
• Users are allowed to enter 30 characters in the "Company Name" field for the fax header and all characters will appear on the fax header. Previously only 19 of those characters were displayed on the fax header on the page.

Copier Diagnostic Field Tool (CDFT):

• The image for the Automatic Pen Alignment calibration has been adjusted to fit on A4 media.
• D5.3807 Uncaught exception on-load of web-wipe tool form
• Clicking on Paper Size Setting in Settings/Procedures may cause undesired behavior (was: causes unhandled exception)
• ADF centerline is misaligned in French, using Auto calibration.
• CDFT connectivity: failure when connected directly with wireless adapter
• CDFTL: Freezes when waiting for Auto IP to take place.

COMPONENT	FIRMWARE VERSION
HP CM8060/CM8050 Color MFP	20070702 72.018.0
Copy Processor Board (CPB):	3.028 (0.0)
Scanner Control Board (SCB):	RBI P07 2.7 P07 1.15
Embedded JetDirect:	V.34.40.FF
Engine:	3.86.5.0
Finisher:	.6.58.0
CDFT:	1.36

NOTE: All improvements with previous revisions of firmware are included within the most current revision.

Installation Instructions

---

IMPORTANT NOTES:

1. Prior to upgrading, please perform a machine data NVM Backup and ask the customer to backup their customer data. Should you need to downgrade after the upgrade for any reason you will need to restore both the machine data and customer data in order to restore the machine completely back to its previous state.
2. DO NOT REMOVE POWER from the MFP during an upgrade unless the MFP specifically asks you to. Removing power from the MFP during an upgrade can damage the device. If power is lost to the MFP turn the hard power switch at the side of the MFP off and wait for 30 seconds then power back on. The MFP will boot and ask you to resend the upgrade.
3. The .RFU file is quite large. Depending on your connection speed, downloading the file could take several minutes. The upgrade process can take up to 45 minutes, depending on how much the firmware has changed in comparison to the version that is currently on the device.

SUPPORTED UPGRADE METHODS:

If you need to upgrade the device firmware, you can use any of the following methods, please be sure to backup all data before you begin.

• Use Copier Diagnostics Field Tool (L)
• Use HP Web Jetadmin
• Use FTP
• Use Windows commands

For each of these methods, you must first download the firmware upgrade file from www.hp.com/go/CM8060edgeline_sw or www.hp.com/go/CM8050edgeline_sw, and save the file on the network or on your computer. The file has the extension .RFU (remote firmware upgrade).

NOTE: The method is for field service personnel only. This method can be used from the Ready state when using a USB flash drive. Please see the service manual for details.

NOTE: The method is for field service personnel only. This method can be used from the Startup Menu in the case of USB connection, from the Ready state when using LAN connection. Please see the service manual for details.

NOTE: The device must be in the Ready state using this method.

1. Start HP Web Jetadmin.
2. Open the Device Management folder in the drop-down list in the Navigation panel. Navigate to the Device Lists folder.
3. Expand the Device Lists folder and select All Devices. Locate the device in the list, and then click to select it. If you need to upgrade the firmware for multiple devices, select all of them by pressing the Ctrl key as you click the name of each device.
4. Locate the drop-down box for Device Tools in the upper-right corner of the window. Select Update Printer Firmware from the action list.
5. If the name of the .RFU file is not listed in the All Available Images box, click Browse in the Upload New Firmware Image dialog box and navigate to the location of the .RFU file that you downloaded from the Web site. If the filename is listed, select it.
6. Click Upload to move the .RFU file from your hard drive to the HP Web Jetadmin server. After the upload is complete, the browser window refreshes.
7. Select the .RFU file from the Printer Firmware Update drop-down menu.
8. Click Update Firmware. HP Web Jetadmin sends the selected .RFU file to the device. The control panel shows messages that indicate the progress of the upgrade. At the end of the upgrade process, the control panel shows the Ready message.

NOTE: The device must be in the Ready state to use this method.

This procedure requires that the device be connected to a Windows network. Before beginning, obtain the device network address or hostname. To find the address, on the device control panel, touch Network Address.

1. Open a command prompt on your computer: Click Start, click Run, and then type cmd.
2. Type: ftp <NETWORK ADDRESS>. For example, if the network address is 192.168.0.90, type ftp 192.168.0.90.
3. Press Enter on the keyboard.
4. When prompted for the user name, press Enter.
5. When prompted for the password, press Enter.
6. Type bin at the command prompt.
7. Press Enter. The message 200 Types set to I, Using binary mode to transfer files appears in the command window.
8. Type put <filename> where <filename> is the name of the .RFU file that was downloaded from the Web site, including the path. For example, type put C:\CM8060\8060FW.RFU, and then press Enter.
   NOTE: If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type put "C:\MY DOCUMENTS\CM8060\8060FW.RFU" The following series of messages appear in the command window:
   • 200 PORT command successful
   • 150 Opening BINARY mode data connection
   • 226 Ready
   • 226 Processing Job
   • 226 Transfer complete
   Then, a message that contains the transfer-speed information appears.
9. The download process begins and the firmware is updated on the device. This can take approximately five minutes. Let the process finish without further interaction with the device or computer.
   NOTE: The device automatically turns off and then on again after processing the upgrade.
10. At the command prompt, type: bye to exit the ftp command.
11. At the command prompt, type: exit to return to the Windows interface.

NOTE: The device must be in the Ready state to use this method.

This procedure requires that the device be connected to a Windows network. Before beginning, obtain the device network address or hostname. To find the address, on the device control panel, touch Network Address.

1. Open a command prompt on your computer: Click Start, click Run, and then type cmd.
2. Type the following: copy /B <FILENAME> \\<COMPUTERNAME>\<SHARENAME>, where <FILENAME> is the name of the .RFU file (including the path), <COMPUTERNAME> is the name of the computer from which the device is being shared, and <SHARENAME> is the device share name. For example: C:\>copy /b C:\8060fW.RFU \\YOUR_SERVER\YOUR_COMPUTER.
   NOTE: If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type: C:\>copy /b "C:\MY DOCUMENTS\8060FW.RFU" \\YOUR_SERVER\YOUR_COMPUTER.
3. Press Enter on the keyboard. The control panel shows a message that indicates the progress of the firmware upgrade. At the end of the upgrade process, the control panel returns to the Home screen. The message 1 file(s) copied appears on the computer screen.

Expected device messages during an upgrade

---

The device displays three messages during a normal update process:

PRINTER MESSAGE	EXPLANATION
RECEIVING UPGRADE	Displayed from the time the device recognizes the beginning of an .RFU update until the time the printer has verified the validity and integrity of the .RFU update
PERFORMING UPGRADE: x% Complete	Displayed while the device is actually reprogramming the DIMM with the .RFU update, this message may actually not be seen due to how fast this stage goes.
Processing...	Occurs at the very start and the very end of the upgrade. May happen too fast to even see. After the second Processing… message the MFP will reboot completing the upgrade process.

NOTE: To verify that the firmware update succeeded, print a Configuration page from the printer's control panel and verify the firmware datecode shown on the Configuration page is the same as the datecode of the .RFU file you downloaded.

Troubleshooting a Firmware Upgrade

---

Print jobs sent to the printer while an update is in process will not interrupt the update.

The following table lists possible reasons for the failure of a Remote Firmware Update and the corrective action to take for each situation.

REASON FOR FIRMWARE UPDATE FAILURE	RESULT / CORRECTIVE ACTION
.RFU file corrupted	The device will recognize that the file is corrupted and will reject the update. Download the image again from the http://www.hp.com Web site and send the new file to the printer.
Wrong printer model	The device will recognize the model in .RFU file mismatch and will reject the update. Download the correct image from the http://www.hp.com Web site and send it to the printer.
Update interrupted.	No updated has occurred. A "Resend Upgrade" message will appear on the control panel. Resend the upgrade package.
Download Interrupted	No update has occurred. Machine will boot to ready. Resend the upgrade package.

LEGAL STATEMENTS

---

OCR Technology by I.R.I.S., copyright 1987-2008 (or current year), All Rights Reserved
iHQC™ compression technology by I.R.I.S., copyright 2007-2008 (or current year), All Rights Reserved (Patent Pending)
PDF-iHQC™, XPS-iHQC™ technology by I.R.I.S. copyright 2007-2008 (or current year)
   The I.R.I.S. product includes software developed by:
     The Apache Software Foundation (http://www.apache.org/).

   Portions of this software were originally based on the following:
     - software copyright © 1999, IBM Corporation., http://www.ibm.com.

Apache License Version 2.0, January 2004
http://www.apache.org/licenses/

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