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Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center
Need help? Watch a step-by-step video to guide you through unpacking your printer, loading paper, and installing toner cartridges.
The full solution software includes everything you need to install your HP printer. This collection of software includes the complete set of drivers, installer software, and other administrative tools found on the printer's software CD.
NOTE: Due to the size of this download, HP recommends dial-up customers order this software on CD. Online ordering is not applicable in all countries.
The following are compatible system requirements for Windows:
Note: If using a USB cable for printing, do not connect it until prompted by the installer program.
Close any software programs running on your computer.
To install at a later date, select Save on step 4, and select a location on your hard disk. When ready to install, locate and double-click the file. This will automatically extract and start the installation process. Follow the on-screen instructions to proceed with the installation.
Note: On some newer operating systems the hp.com software solution, once downloaded, may also reside in the This PC – Downloads folder on this computer.