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HP Color LaserJet Enterprise 5700, 5800, 6700, 6800, X557, X57945, X654, X677 - Removal and replacement: Secondary transfer roller

Learn about removing and replacing the secondary transfer roller.

Before performing service

Use the table below to identify the correct part number for your printer, and then go to https://parts.hp.com/hpparts to order the part.

Part information

Part number

Part description

527H1MC

HP LaserJet Managed Trans Roller Kit

Required tools

  • No special tools are required to remove or install this assembly.

After performing service

Make sure that the right door is fully closed after replacing the roller.

Post service test

Print any pages necessary to make sure the printer is functioning correctly.

Remove the secondary transfer roller

Follow these steps to remove the secondary transfer roller.

  1. Open the right door.

    Open the right door

    Open the right door
  2. Push the blue left end (callout 1) of the roller assembly to the right, and then lift that end of the secondary transfer roller (callout 2).

    Release the left end of the secondary transfer roller

    Release the left end of the secondary transfer roller
  3. With the left end of the roller lifted up, pull the roller to the left and out of the printer. Take care in removing the right end of the roller from its holder.

    Remove the secondary transfer roller

    Remove the secondary transfer roller

Unpack the replacement assembly

Follow these steps to unpack the replacement assembly.

  1. Dispose of the defective part.

    Note:

    HP recommends responsible disposal of the part.

    http://www8.hp.com/us/en/hp-information/environment/product-recycling.html

  2. Unpack the replacement part from the packaging.

    Important:

    Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.

Install the secondary transfer roller

Follow these steps to install the secondary transfer roller.

  1. Carefully align and insert the right end of the replacement roller into the holder

    Important:

    Make sure that right end of the roller assembly is fully seated in the holder.

    Install right end of the secondary transfer roller

    Install the secondary transfer roller
  2. Push down on the blue left end until the roller snaps into place.

    Secure the secondary transfer roller

    Secure the secondary transfer roller
  3. Close the right door.