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  • Information
    Need Windows 11 help?

    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

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HP Z40c G3 WUHD Curved Display - Optimized settings for webcam

The pop-up, tiltable 4K webcam that is integrated into the HP Z40c G3 WUHD Curved Display focuses on your face and delivers a clear image in any lighting. To ensure optimal picture quality, use the following best practices.

  • Ensure that you have removed the protective plastic film from the camera.

    Removing the plastic film
  • Make sure you have installed the latest firmware from HP Support. See https://support.hp.com/drivers.

HP Display Center settings

Ensure that you configure the following settings in HP Display Center.

  1. If you do not have HP Display Center installed, do the following:

    1. In Windows, search for and open Microsoft Store.

    2. Search for HP Display Center, and then click Get to download and install HP Display Center.

  2. On the Camera Tools screen, ensure that the Contrast, Brightness, and Color Saturation sliders are all set to the midpoint.

  3. Ensure that the Face Auto Exposure setting is enabled, and that the Enhanced Lighting setting is disabled.

    Camera Tools settings

Camera app settings

Ensure that you configure the following settings in the Windows Camera app.

Ensure that the camera is set to 8.3 MP (3840 × 2160), which is a 4K video resolution. This is the highest resolution that can be output.

Windows app settings

Unified cloud communications (UCC) app settings

Ensure that you configure the following settings in a unified cloud communications (UCC) app, such as Zoom.

When you use a UCC app, images and data are compressed because of bandwidth limitations. You cannot use the 4K resolution on the webcam during conferencing, but you can still adjust the webcam resolution from the app settings for optimal picture quality.

For example, in Zoom, you can set the Camera setting to HD, and then select Adjust for low light.

UCC app camera settings

Click Advanced, and then select Optimize video quality with de-noise.

Optimize video quality with de-noise selected

To set the camera to a resolution higher than HD, go to the Zoom web portal and log in to your Zoom account. Click Settings > In Meeting (Advanced), and then select Full HD (1080P) under Group HD video.

Select Full HD (1080P)

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