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    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

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HP Smart Tank Printers - 'Out of Paper' displays, printer does not pick paper

The HP Smart Tank 670, 720, 750, 790, 6000, 7000, 7300, or 7600 series printer does not feed paper from the input tray or automatic document feeder (ADF) during a print, copy, fax, or scan job. The printer might make noises as though it is printing, but no paper moves through it.

One of the following might also display:

  • A Load paper or Out of paper message displays on the printer software or HP Smart app.

  • Printers with touchscreens: The printer is out of paper. Load paper into the tray to print. message displays on the control panel.

  • Printers without touchscreens: Attention light and Document icon blink, Resume and Cancel lights are on.

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.


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Country/Region: Flag Slovakia

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