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HP Web Jetadmin - Columns for Device Lists

There are numerous columns in HP Web Jetadmin. This number continually increases as new devices, functionality, and plug-ins are released. You can use the columns to sort and customize the device lists.

The columns in device lists contain simple data or complex data. HP Web Jetadmin obtains most of the data that appears in these columns by querying the devices, but some of the data is specific to HP Web Jetadmin.

Use the following steps to add or remove columns in device lists:

  1. Access any Device List. Right-click in any column header and select Customize. The Select Columns wizard is started.

  2. To specify the columns displayed on this page, select one of the following options from the Category drop-down list:

    • Favorites: Displays the most commonly used columns.

    • All: Displays all of the available columns, except obsolete columns. To display only a specific category of columns, expand All, and then select the category.

    • Obsolete: Displays columns that are still available in HP Web Jetadmin, but have been replaced by new columns or will not be supported in the future.

  3. Select the column by highlighting it and clicking the arrow buttons between the two lists. To select multiple columns, use either Ctrl+Click or Shift+Click. To move all devices from one list to the other, use the double arrow buttons.

    Some complex columns support displaying portions of their detailed information as individual columns. These complex columns display the detailed items as children in a tree structure in the column selection control. To see the detailed information that can also be used as columns, expand the complex column. When you move a detailed item to the other list, the name of the item is displayed followed by the name of its parent in parentheses.

  4. Click OK. The changes should be reflected on the Device Lists.

Complex Data in Device Lists

A complex column contains a summary of the data in a grid format.

The heading of a complex column contains an icon (a magnifier over a sheet of paper) that indicates an advanced tooltip is available. Hold the cursor over the underlined data in the grid to activate the advanced tooltip feature and display more information about the data in a grid format. You can also display the data for a complex column as separate columns.

The data in the complex column is not a combination of all of the column’s subitems. The data in the complex column is one of the following values:

  • The value of only one of the column’s subitems that are displayed when the cursor is held over the data in the complex column, such as the Print Usage Counters complex column

  • A unique value, such as the Proxy Server complex column

The advanced tooltip displays for 1 minute or until you move the cursor outside of the tooltip. Every time you move the cursor within the tooltip, the 1 minute starts over. The information in the tooltip can also be complex. In this case, the tooltip displays a summary of the data and an icon that indicates more data is available. Hold the cursor over the data in the tooltip to activate another advanced tooltip that displays the next level of data.

Columns Dependent on HP Web Jetadmin Data

Some column data is internal to HP Web Jetadmin and is not obtained from the device, such as device status or other data specific to the local application.

Examples of these columns dependent on HP Web Jetadmin data are:

  • User Defined Settings: Custom columns that can be created by users and then populated with data that is only resident on the application. (In previous versions of HP Web Jetadmin, this used to be called custom fields or custom settings.)

  • Acknowledged: Shows if you have defined the device as Acknowledged. Acknowledging devices can be done by right-clicking any selection of devices in any devices list.

  • Credentials Required: Shows requests for required credentials that were not met.

  • Discovery Date/Time: Time and date of the last discovery.

  • Last Communication: Time and date of the last communication.

  • Last Discovered: Time and date of the last discovery that found this device.

  • PC-Connected: If a device is locally connected to a PC.

  • Status: HP Web Jetadmin status message about the device.

  • Severity: Severity rating of status for the device.

  • Groups: Shows the group membership for a device, listing ether a single group or the word “multiple”. If you hover-over it with your mouse a listing of all groups is displayed.

You can enable two different columns that help track discovery and communication and represent internal device date/time tracking: Last Communication and Last Discovered. These time stamps are updated whenever a discovery has occurred in which the device was discovered or re-discovered.

Columns Dependent on HP Jetdirect Data

Learn more about this topic.

Some columns displayed in device lists in HP Web Jetadmin are dependent on data retrieved from HP Jetdirect devices:

  • Jetdirect Model

  • Jetdirect Port

  • Jetdirect Revision

IP Hostname and System Name can both be enabled in HP Web Jetadmin device lists. The IP Hostname is enabled in the Default HP Web Jetadmin device list layout. These two items can be useful but can also be confusing.

IP Hostname is an element that is populated with a name retrieved from network DNS (Domain Name Service). HP Web Jetadmin uses the device IP address and performs what is known as a reverse-lookup; DNS responds with a name value if one is registered within the service for that particular IP address. Two requirements exist for HP Web Jetadmin to be able to get a device's IP Hostname: DNS provides reverse name lookup based on the IP address, and the device IP address must have a name registered in DNS. If HP Web Jetadmin performs a name lookup for a device’s IP address and DNS is unable to deliver a result, the value Unknown is displayed in the device list's IP Hostname column. HP Web Jetadmin will only show resolvable names in the IP Hostname column.

The IP Hostname column is enabled by default. To populate this column, HP Web Jetadmin must perform DNS lookups. To enable DNS lookups, go to Tools > Options > Shared > Network > DNS. For security and performance reasons, you can disable DNS lookups.

System Name is an object that is bound to the HP Jetdirect print server. The System Name appears as Host Name in the Embedded Web Server (EWS) interfaces for many devices in the networking configuration area. This device bound name, in and of itself, is not resolvable through DNS. When a device’s System Name is changed to something like “PRTR445” and the DNS name value for a device’s IP address is “lab412”, the IP Hostname column in HP Web Jetadmin will reflect “lab412”. System Name is simply a device bound object that can be changed using HP Web Jetadmin and the device’s EWS but there are cases when it can also be registered into DNS.

HP Jetdirect print servers have a few different features that can allow the System Name value to become registered into a device’s DNS. In many cases, when devices have their IP address parameters DHCP configured, a registration with DNS is possible. This is dependent on both the DHCP system on the network, the HP Jetdirect print server model and firmware revision, and the system name being populated on the HP Jetdirect print server. For more information about DHCP/DNS name registration, see the technical documentation for HP Jetdirect print servers. WINS is another network service that can be used to make HP Jetdirect print server system names visible through DNS. Many HP Jetdirect print servers are capable of exposing the System Name via WINS and WINS/DNS linkages can cause these names to be DNS visible and also appear in the IP Hostname column in HP Web Jetadmin. For more information about IP Hostname and DNS registration, see the technical documentation for HP Jetdirect print servers.

Statuses on Device Lists in HP Web Jetadmin

You can select columns to view on Device Lists from a static list of columns.

The various statuses might be displayed in those columns include:

  • Unavailable: The device does not support the column.

  • Undefined: For the HP Jetdirect version when the device is incapable of reporting that attribute.

  • Missing: Usually a temporary status until the device communicates its data to HP Web Jetadmin.

Manipulating Columns in Device Lists

Learn more about this topic.

You can manipulate columns on the device lists in HP Web Jetadmin:

  • Selecting Devices: Selecting a device means performing some action that causes the device to become selected which sets up the device or devices for some further action. Click to select one device or Shift+Click to select multiple devices.

  • Resize columns: To set the width of a column, click and drag the column marker in the list header to the desired width. Or, to resize the column to the broadest width required to display the data, double-click on the column header.

  • Sort columns:

    • To sort the entire device list by a specific column, click in the header for that column. Click again to reverse the sort.

    • To perform a secondary sort on a list, use Shift+Click on a different column after the initial sort.

    • To perform additional sorts, hold down Shift while clicking on different column headers.

  • Display or hide columns: To display or hide columns, right-click on the column header. The columns that are currently displayed have a check mark next to them; the ones that are not displayed (or hidden) have nothing next to them. Click on the columns to display or hide.

  • Right-click menus: Various kinds of right-click menus are displayed based on whether something is selected and what list is displayed. For example, if a device is selected on a device list, right-clicking within the device list causes different menu options to be displayed than right-clicking when no devices are selected.

  • Re-order columns: Move columns around in device lists by dragging-and-dropping them in the header to where you want them.


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