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HP LaserJet Enterprise 500 Color MFP M575/Flow MFP 575 - Removal and replacement: Formatter PCA

This document provides the procedures to remove and replace the formatter.

Important:

When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.

Mean time to repair:10 minutes

Service level:Intermediate

Before performing service

Turn the printer power off

  • Disconnect the power cable.

    Warning:

    To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cord before attempting to service the printer.

  • Disconnect all network cables.

    CAUTION:

    This part contains components that are electrostatic discharge (ESD) sensitive. To reduce the possibility of ESD damage, always touch the sheet-metal chassis to ground yourself before touching an ESD-sensitive part.

    Important:

    Do not replace the formatter, DC controller, and eMMC PCA or hard-disk drive simultaneously during a single printer servicing. Doing so might cause the printer to become unstable or inoperable.

Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.

Part information

Formatter part number

CD644-67909

Formatter assembly kit

CD644-67910

Formatter assembly kit (China)

Required tools

  • No special tools are required to install this kit.

After performing service

Turn the printer power on

  • Connect the power cable.

  • Use the power switch to turn the power on.

Post service test

Make sure that the printer initializes to a Ready state.

Print a configuration page to make sure that the printer is functioning correctly.

Remove the formatter PCA

Follow these steps to remove the formatter PCA.

CAUTION:

ESD sensitive component.

  1. Unscrew the formatter thumb screws, and then firmly pull the formatter from the product. Place the formatter on a clean, flat, grounded surface.

    Tip:

    Reverse the removal steps to install the assembly.

    When reinstalling the formatter, push firmly on the right side to make sure the formatter is seated.

    Remove the formatter

Remove the fax PCA and cable

Follow these steps to remove the fax PCA and cable.

CAUTION:

ESD sensitive component.

  1. Disconnect one connector.

    Remove the fax PCA and cable (1 of 2)

    Remove the fax PCA and cable
  2. Release two tabs and then remove the fax PCA.

    Note:

    If necessary, disconnect the cable from the fax PCA.

    Note:

    Set this part aside. It will be installed on the replacement formatter.

    Tip:

    Reverse the removal steps to install the assembly.

    Remove the fax PCA and cable (2 of 2)

    Remove the fax PCA and cable

Remove the hard disk drive (HDD)

Follow these steps to remove the hard disk drive (HDD).

CAUTION:

ESD sensitive component.

Note:

The product has a hard disk drive (HDD) installed. If you install a replacement disk drive, you must reload the product firmware.

  1. Release the locking lever to release the HDD.

    Remove the HDD (1 of 3)

    Remove the HDD
  2. Hold the locking lever in the release position, and then slide the HDD toward the edge of the formatter to remove it.

    Tip:

    When the HDD is reinstalled, make sure that the HDD is fully seated and that the locking lever snaps into the locked position.

    Remove the HDD (2 of 3)

    Remove the HDD
  3. Separate the plastic side rails (callout 1) from the hard drive, and then slide (callout 2) the plastic cover from the hard drive.

    CAUTION:

    The plastic rails can be tight fitting. Remove carefully to avoid breaking.

    Note:

    Set this part aside. It will be installed on the replacement formatter.

    Tip:

    Reverse the removal steps to install the assembly.

    Remove the HDD (3 of 3)

    Remove the HDD

Unpack the replacement assembly

Follow these steps to unpack the replacement assembly.

  1. Dispose of the defective part.

    Note:

    HP recommends responsible disposal of the defective part.

    http://www8.hp.com/us/en/hp-information/environment/product-recycling.html

  2. Unpack the replacement part from the packaging.

    CAUTION:

    Some parts are sensitive to electrostatic discharge (ESD). Always perform service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the printer.

    Important:

    Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.

    Note:

    If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using disposable gloves when handling rollers or pads or washing your hands before touching rollers or pads.

  3. To install an assembly, reverse the removal steps.

    Note:

    When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.


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