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HP Customer Support - Knowledge Base

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HP LaserJet Pro M28-M31w Printers - Blinking Lights

This document is for the HP LaserJet Pro MFP M28w, M29w, M30w, and M31w wireless printers.
The following sections describe the most common error conditions with combinations of blinking (flashing) lights displayed on the printer control panel, followed by solutions for each combination. Find the blinking light pattern that displays on the control panel, and then follow the steps to resolve the issue.
     Example of the control panel buttons, icons, and lights
  1. Control panel LED display
  2. Copy Setup button
  3. Start Copy button
  4. Cancel button
  5. Supplies light
  6. Power button/light
  7. Attention light
  8. Wireless button/light
  9. ID Copy button
  10. Down arrow button
  11. Up arrow button

Service the printer

Service or replace your HP product if the issue persists after completing all the preceding steps.
Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area.
To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

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Country/Region: Flag Slovakia

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