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HP Customer Support - Knowledge Base

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HP PageWide Pro 700 series - The description of the Phone Book in the Fax Help screen does not match the new Phone Book workflow

Issue Description

Currently the help screen for Phonebook on the Fax Help screen reads:
But should read as follows:

Workaround/Solution

HP plans to correct the Help text in a future firmware release.

Product Numbers

The following products can exhibit the symptoms listed above:
Product models:
  • HP PageWide Pro MFP 772 series
  • HP PageWide Pro MFP 777 series
  • HP PageWide Pro Managed MFP 77740z
  • HP PageWide Pro Managed MFP 77750z
  • HP PageWide Pro Managed MFP 77760z
  • HP PageWide Pro Managed MFP 77740zs
  • HP PageWide Pro Managed MFP 77750zs
  • HP PageWide Pro Managed MFP 77760zs
Product numbers:
  • W1B31
  • Y3Z54
  • Y3Z59
  • W1B39
  • W1B37
  • W1B38
  • W1B40
  • W1B41
  • W1B42

Serial Numbers

This issue is not constrained to a specific range of serial numbers.

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