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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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Samsung ProXpress Color SL-C4010, SL-C4012 - Redistributing Toner

When the toner cartridge is near the end of its life:
  • White streaks or light printing occurs and/or density varies from side to side.
  • The Status LED blinks orange. The toner-related message saying that the toner is low might appear on the display.
  • The computer’s Samsung Printing Status program window appears on the computer telling users which toner cartridge is low on toner, see Using Samsung Printer Status.
If this happens, users can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after users have redistributed the toner.
  note:
Illustrations on this user guide might differ from the printer depending on its options or models. Check the printer type, see Printer overview.
  caution:
If toner gets on the user's clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
The following instructions shows how redistribute the toner for the SL-C4010, SL-C4012 series of printers:
  1. Open the front door.
    Figure : Example of opening the front door
  2. Carefully grab the toner cartridge handle, and then gently pull out the toner tray.
    Figure : Example of removing the toner tray by the handle
  3. Remove the desired toner cartridge by lifting straight up.
    Figure : Example of removing the desired toner cartridge
  4. To redistribute the toner, gently rock the toner cartridge from side to side.
    Figure : Example of gently rocking the toner cartridge
  5. Replace toner cartridge back into the toner tray.
    Figure : Replacing toner cartridge into toner tray
  6. Push the toner tray back into the printer.
    Figure : Example of pushing the toner tray back into the printer
  7. Close the front door.
    Figure : Example of closing the front door

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Country/Region: Flag Slovakia

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