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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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Samsung Xpress SL-M2835 - Understanding the Status LEDs

The color of the status LED indicates the printer's status.
  note:
  • Some LEDs might not be available depending on model or country.
  • To resolve the error, look at the error message and its instructions from the troubleshooting part.
  • The error can be resolve with the guidelines from the computers’ Samsung Printer Status program window.
If the problem persists, contact HP Customer Support.
Status LEDs
Status
Description
Status LED
Off
The printer is off-line.
The printer is in power save mode.
Green
Blinking
When the backlight slowly blinks, the printer is receiving data from the computer.
When the backlight blinks rapidly, the printer is printing data.
On
The printer is on-line and can be used.
Red
Blinking
A minor error has occurred and the printer is waiting for the error to be cleared. When the problem is cleared, the printer resumes.
On
The cover is opened. Close the cover.
There is no paper in the tray when receiving or printing data. Load paper in the tray.
The printer has stopped due to a major error. Reboot the power and try the printing job again. If the problem persists, contact HP Customer Support.
An imaging unit has almost reached its estimated cartridge lifea. It is recommended to replace the imaging unit, see Replacing the imaging unit.
Orange
Blinking
Upgrading firmware.
On
A paper jam has occurred, see Clearing paper jams.
a. When the imaging unit has reached its end of life, the printer will stop printing. In this case, choose to stop or continue printing from the SyncThru™ Web Service (Settings > Printer Settings > System > Setup > Supplies Management > Imaging Unit Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > Imaging Unit Stop). Turning off this option and continuing to print might damage the device’s system.
Toner LED, WPS LED, power LED, and eco LED
Status
Description
Toner LED
Orange
Blinking
Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for replacement. Temporarily increase the printing quality by redistributing the toner, see Redistributing toner.
On
A toner cartridge has almost reached its estimated cartridge lifea. It is recommended to replace the toner cartridge, see Replacing the toner cartridge.
Off
All toner cartridges are at normal capacity.
WPS LEDb
Blue
Blinking
The printer is connecting to a wireless network.
On
The printer is connected to a wireless network, see Wireless network setup.
Off
The printer is disconnected from a wireless network.
Power LED
Blue
On
The printer is in power save mode.
Off
The printer is in ready mode or the printer’s power is off.
Eco LED
Green
On
Eco mode is on, see Eco printing.
Off
Eco mode is off.
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages might be affected by operating environment, printing interval, graphics, media type and media size. Some amount of toner might remain in the cartridge even when orange LED is on and the printer stops printing.
b. Wireless model only, see Features by model.

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