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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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Samsung Laser Printers - Timeout Message With SPL Or SPL-C Showing On Printed Pages

SPL stands for "Samsung Printer Language". If this displays along with a timeout message whenever a job is printed from the computer try the following:
  • Uninstall and install the correct Printer Driver for your model. Go to Software and Driver Downloads and enter your model printer into the search text box to download the latest driver.
  • If connected with USB:
    1. Make sure the cable is not over 6 feet long.
    2. Try another cable.
    3. Try a different USB port.
  • If connected over the network:
    1. Try printing a simple text document from notepad.
    2. If using a network connected driver or an external hard drive try moving the desired file to the main computer drive before printing.
If one of the options above works, then the wireless signal may be weak and causing the error. Power cycle the network and try connecting the printer to the network again for a better signal.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Slovakia

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