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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP 15-f010dx Notebook PC Product Specifications

Hardware
Product Name
15-f010dx
Product Number
J9M23UA
Microprocessor
1.7GHz 4th generation Intel Core i3-4010U Processor
Microprocessor Cache
3MB, L3 Cache
Memory
4GB DDR3L SDRAM (1 DIMM)
Memory Slots
2 user accessible
Video Graphics
Intel HD graphics 4400
Display
15.6-inch diagonal HD BrightView WLED-backlit touchscreen display (1366x768)
Hard Drive
500GB 5400RPM hard drive
Multimedia Drive
SuperMulti DVD burner
Network Card
10/100BASE-T Ethernet LAN (RJ-45 connector)
Wireless Connectivity
1x1 802.11b/g/n WLAN
Sound
HD Audio with stereo speakers
Keyboard
Full-size island-style keyboard with numeric keypad
Pointing Device
Touchpad supporting multi-touch gestures without on/off button
External Ports
Multi-format digital media card reader for Secure Digital cards
2 SuperSpeed USB 3.0
1 Universal Serial Bus (USB) 2.0
1 HDMI
1 RJ-45 (LAN)
1 Headphone-out/microphone-in combo jack
Dimensions
0.89 in (H) x 15.18 in (W) x 10.16 in (D)
Weight
5.05 lb
Power
45W AC adapter
3-cell 31WHr 2.8Ah lithium-ion polymer battery
ID Mech Description
Front facing VGA Webcam with integrated digital microphone
Software
Operating System:
Windows 8.1 (64-bit)
Communication Chat:
Skype
CyberLink YouCam: YouCam is the ultimate webcam software.
Games:
Microsoft Games: (Solitaire, Mahjong, FreshPaint) Start enjoying the Windows 8 experience right out of the box.
Wild Tangent Games for HP pre-installed. Your HP computer comes with 10 Free Sessions of Plants vs. Zombies and preloaded with a free game Farm Frenzy.
HP Help Support:
HP Support Assistant: With HP Support Assistant, enjoy immediate, always-on, self-help support built right into your PC, for the life of your PC, absolutely free.
HP Utility Center: With the HP Utility Center on Windows 8 PCs, get one place to control your settings for all things HP.
Getting Started with Windows 8: HP’s application makes it fun & easy to get to know Windows 8. Let us help you learn the basics of navigating the new Start Screen, powering off your device, and additional tips and tricks through helpful step by step videos.
Books, Music, Photos, and Videos:
Amazon Kindle for Windows 8
HP Connected Music: Access multiple music sources from one location with HP Connected Music. Listen to radio stations and broadcasts from all over the world with TuneIn Radio and integrate your music library and leading music services in a single, unique application.
HP Connected Photo: Sync photos across your PC, smartphone and tablet with HP Connected Photo. Capture, store photos and order prints on Snapfish, or share them on social networks.
CyberLink PowerDirector: Fast, feature-rich and easy to use, the powerful set of integrated tools lets you create brilliant videos. Whether you’re practically an expert or a novice. Packed with intuitive and exciting features and is designed for creating brilliant high definition videos that will amaze your friends and family.
CyberLink PhotoDirector: Makes it easy to create spectacular photos. From the moment your images are imported, the software empowers you with the tools you need to create eye-catching images, including photo management, photo adjustment and advanced editing features.
Netflix: Watch movies and TV online or via DVDs with subscription.
Productivity Tools:
HP Recovery Manager: Recover, restore, and create recovery media for, your PC.
7-zip: File Archive Utility
HP Connected Drive: Keep your files protected while making them accessible from any device with HP Connected Drive.
Evernote: Keeping your life in order and on track is easier than ever when you use Evernote to organize and set reminders for yourself.
HP ePrint: Print from your favorite hotspot or when you have internet access with HP ePrint. Now you can print virtually anywhere.
Buy Office: The most powerful Office yet. Your content when and where you need it.
Security Protection:
McAfee: Free 30-day Trial of McAfee LiveSafe service included. McAfee LiveSafe service enriches your digital life by protecting your data, identity and all your devices so you can connect with confidence.

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Support Forum

Support Forum

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Country/Region: Flag Slovakia

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