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HP Customer Support - Knowledge Base

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  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP Officejet X Printer Series - How do I install the HP software if my computer does not have CD/DVD drive?

Issue:

Your computer does not have a CD/DVD drive, so you cannot install the HP software using the CD that shipped with the product.
Solution

  1. Go to www.hp.com/support, select your country/region, and then click Drivers & Software.
  2. Enter the product name in the text field, and then click the Search button.
  3. If necessary, select your product from the list of similar products on the page.
  4. Select your language from the drop-down list, and then select the operating system that you are using on your computer.
  5. Click Driver, and then review the options available for your product. The options available vary depending on your product. HP recommends that you install the Full Software Solution option to optimize product performance and features.
  6. Click the driver item you want to download, review the details, and then click Download.
  7. If the File Download Security Warning window displays, click Save, and then browse to a location on your computer where you want to save the file.
  8. Click Save. The software downloads to your computer.
  9. When the download is complete and you are ready to install the files, click Open Folder, and then click the downloaded file. The file name ends in .exe.
    note:
    If you closed the Download Complete window, browse to the folder where you saved the downloaded files, and then open the file.
  10. When the installer stars, follow the on-screen instructions to complete the software installation.

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Country/Region: Flag Slovakia

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