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HP Customer Support - Knowledge Base

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HP PCs - Registering Your Computer With HP (Windows 8)

This document applies to HP computers that came with Windows 8.
Registering your new computer helps HP contact you with important information and updates about your computer.
note:
HP protects your privacy and does not share your information.
Registering your computer requires Internet access. If you have Internet access, you can register your computer when you set it up the first time. If you do not have Internet access or if you didn't register when you set your computer up for the first time, you can register after setup.
Depending on when you want to register, follow the instructions in one of the following sections to register your computer.

Register your computer in Windows 8 when you set it up

Registering your computer immediately when you set it up is an easy way to complete the registration.
Follow these steps to register your computer during set-up:
  1. When you turn your computer on for the first time, the Windows and HP license agreement displays. Click Accept, and then click Next.
  2. The Register and Protect screen appears on the computer. Type your full name in the Full Name field and your email address in the Your Email field.
    Figure : Register and Protect screen
    Register and Protect screen
  3. Click Next to continue with setup.

Register your computer after setup

Even if you didn't register when you set up the computer or you didn't have Internet access, you can register your computer after setup.
Follow these steps to register your computer after set-up has been completed:
  1. Move your mouse to the top right corner of your screen, then click Search.
  2. Type register in the Search field. The Register with HP app displays on the screen.
  3. Click Register with HP. The Register screen appears.
    Figure : Register screen
    Register screen
  4. Type your first name, last name, and your email address in the fields on the screen. Confirm your email address, and type your ZIP code.
  5. To receive email containing support information, special offers for HP customers, and HP news, select Yes under HP may e-mail me offers, support updates and event news.
  6. To learn more about how HP protects your privacy and uses your preferences to create personalized content, click Learn how automatic data collection tools personalize your experience.
  7. Click Register. The additional information screen appears.
  8. The additional information is not mandatory. If you want to provide your phone number and mailing address, type the information in the on-screen fields. If you prefer to not provide that information, leave the fields blank.
  9. Click Finish to complete the registration process.

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