HP Customer Support - Knowledge Base







Replacing the Hard Drive in HP Touch 310 Desktop PCs

This document applies to HP Touch 310 desktop computers.
HP Touch 310 computer
Use the steps in this document to help replace a hard drive in your computer. If you want to add a hard drive with more capacity (upgrade), know that you can upgrade to any sized hard drive that meets the connection type in your computer. Most often this is serial ATA (SATA or eSATA). Also know that there are formatting limitations that may be encountered for drives larger than 2 TB. To access all the data on drives larger than 2 TB format the drive using GPT or create multiple partitions smaller than 2 TB.

Before you begin

  • Turn off the computer, and disconnect all cables. Be sure to disconnect the network cable before disconnecting the power cord.
  • Transfer the computer to a clear, flat, stable work surface over a noncarpeted floor. Place the computer face-down on a soft flat surface. HP recommends that you place the computer on a blanket, towel, or other soft cloth to protect the touch screen surface from scratches or other damage.
  • Do not remove a component from the protective packaging until you are ready to install it.
This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.

Video overview

View the following video before using the steps in this article.
For best quality on dial-up connections, wait until the video has fully loaded before viewing.

Removing the hard drive

The hard drive is located beneath the stand cover.
Figure : Finding the hard drive
Finding the hard drive
Use the steps in this section to remove the hard drive.
Make sure the computer is disconnected from power before starting.
Step 1
Remove the stand cover.
For more information about removing the stand cover, see the HP support document, Removing the Back covers.
Removing the cover
Step 2
Loosen the screw that secures the hard drive to the computer.
Removing the captured screw
Step 3
Pull up on the handle of the hard drive assembly...
Pulling up on the handle
...and pull the hard drive out of the computer.
Pulling out the hard drive assembly.
Step 4
To remove the hard drive from the hard drive cage, detach the four screws on the top of the cage.
Finding the hard drive screws
Step 5
Slide the hard drive out of the cage.
Sliding out the hard drive

Replacing the hard drive

Step 1
To install the hard drive into the cage, slide the drive into the cage...
Sliding in the hard drive
...until the screw holes on the bottom of the drive and the cage align.
Aligning the screw holes
Step 2
Replace the four screws that fasten the hard drive in the cage.
Replacing the hard drive screws
Step 3
Find the four tabs on the side of the hard drive cage...
Finding the four tabs
...and then find the four hard drive assembly slots inside the computer.
Slots inside the computer
Step 4
Place the tabs of the drive assembly near the slots on the computer...
Placing the hard drive assembly
...then slide the hard drive sideways until secure.
Installing the hard drive
Step 5
Push the handle down into place.
Push down the handle
Step 6
Tighten the screw to secure the hard drive in place.
Tightening the screw
Step 7
Replace the stand cover.
MBR or NTFS partitions are limited to 2 TB (without using dynamic disks and volume sets). If you are installing a hard drive that is 2 TB or greater, HP recommends formatting the drive using GPT partitions.
For more information about replacing the stand cover, see the HP support document, Removing the Back covers.
Pressing the cover into place






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