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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c01189417

Version: 1

HP Notebook PCs - Microsoft Vista Firewall Blocked Scheduler.exe Preventing Scheduled Tasks Performing

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 09-Oct-2007

Last updated : 09-Oct-2007

DESCRIPTION
This document applies to HP Notebook PCs with Microsoft Windows Vista
Microsoft Windows Vista Firewall has blocked Scheduler.exe, preventing scheduled tasks from performing.

sourceInformation

SCOPE
The specific notebook PCs affected by this issue are listed in the Hardware Platforms Affected section at the bottom of this advisory.
RESOLUTION
If this issue has occurred, perform the following:
  1. Click Start, in the search field type firewall and then select Windows Firewall.
  2. Click Allow a program through Windows Firewall.
  3. On the Exceptions tab, under Program or port, select Scheduler and then click OK.
  4. Close Windows Firewall.

Hardware platforms affected : HP Compaq 6515b Notebook PC, HP Compaq 6715b Notebook PC, HP Compaq 6715s Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA01187468

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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