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HP Officejet Pro L7500, L7600 and L7700 All-in-One Series - Automatic Document Feeder (ADF) Loads Multiple Pages

Issue
The automatic document feeder picks up multiple pages instead of single sheets.
Solution
If the automatic document feeder picks up multiple pages instead of single sheets, the separator pad inside the automatic document feeder needs to be cleaned.
Load one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.
If the problem persists, or the automatic document feeder picks up multiple pages instead of single sheets, clean the rollers and separator pad manually. Follow the given procedure to access the pick assembly inside the automatic document feeder, clean the rollers or separator pad, and then reattach the face plate.
Follow the given steps to clean the rollers or separator pad:
  1. Once the face plate of the ADF is removed, use the blue-green handle to lift the pick assembly.
      Figure : Blue-green handle and the pick assembly
    1. Blue-green handle
    2. Pick assembly
    This allows access to the rollers and the separator pad.
      Figure : The rollers and the separator pad
    1. Rollers
    2. Separator pad
  2. Lightly dampen a clean, lint-free cloth with distilled water, then squeeze any excess liquid from the cloth.
  3. Use the damp cloth to wipe any residue off of the rollers or the separator pad.
  4. If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol.
  5. Use the blue-green handle to lower the pick assembly.

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