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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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HP Designjet Z3100ps Photo Printer Series - Lines Appear Stepped or Jagged

If lines in your image appear stepped or jagged when printed:
Figure : Stepped line
  1. The problem may be inherent in the image. Try to improve the image with the application you are using to edit it.
  2. Check that you are using appropriate print-quality settings.
  3. Select the custom print-quality options in the driver dialog (Mac OS Print dialog), and turn On the Maximum detail option.
  4. If you are using the PCL or HP-GL/2 driver for Microsoft Windows, you can change your image rendering resolution to 300 dpi or 600 dpi depending on your printing needs. You can find the Max. Application Resolution option in the driver dialog's Advanced tab, under Document Options, Printer Features.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Flag Slovakia

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