hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

hp-concentra-wrapper-portlet

Actions
Loading...

HP iPAQ hw6500 Mobile Messenger series - Performing a Soft, Hard, or Factory Reset on Your Device

Performing a Soft Reset

A soft reset (also known as a normal reset) stops all running applications and reboots the HP iPAQ, but does not erase any programs or saved data. HP recommends performing a soft reset as being the first plan of action whenever the device is hanging or not responding because a soft reset can usually clear up most minor software problems.
Perform a soft reset:
  • when all the applications that are running has to be stopped
  • after installing a new application
  • if the HP iPAQ 'locks up'
  caution:
Be sure to save the data in all currently open applications before performing a soft reset since a soft reset erases all unsaved data.
Follow the steps given below to perform a soft reset:
  1. Locate the recessed Reset button on the bottom right side of the HP iPAQ.
  2. Use the stylus to lightly press and release the Reset button.
    The HP iPAQ restarts and displays the Today screen.
      Figure : Releasing the Reset button
    1. Use stylus to lightly press and release the Reset button
note:
A soft reset does not change any Bluetooth or ActiveSync settings on the HP iPAQ.

Performing a Hard Reset

Perform a hard reset (also known as a factory or full reset) when all the settings, programs, and data from Random-Access Memory (RAM) needs to be cleared. Perform a hard reset if problems are experienced after installing a third-party application on the device. Some of these problems can include applications hanging, error messages, and the device not responding. HP recommends performing a soft reset before attempting a hard reset. If the soft reset does not remedy the problem, then perform a hard reset.
  caution:
Performing a hard reset will return the HP iPAQ to its default settings and loses all information (files, settings, etc.) that is not recorded in Read-Only Memory (ROM). Files stored in iPAQ File Store will not be deleted if a full (hard) reset is performed.
It can be determined that the hard reset is successful when the device prompts the user to run through the initial startup sequence again.
Follow the steps given below to perform a hard reset:
  1. Press and hold the Power button.
  2. While holding the Power button, use the stylus to lightly press the Reset button on the bottom right side of the HP iPAQ for about five seconds.
      Figure : Performing a Hard Reset
    1. Press and hold the Power button
    2. Use stylus to lightly press the Reset button for five seconds
  3. Once the HP iPAQ screen fades, release the Power button and remove the stylus from the Reset button.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Slovakia

hp-detect-load-my-device-portlet

Actions
Loading...