HP Auto Lock and Awake is an advanced proximity sensor that detects your presence and triggers the computer or display camera and Windows Hello to confirm your identity and unlock your PC.
See the frequently asked questions to learn more about Auto Lock and Awake for HP Elite PCs and Auto Lock and Awake for HP Displays.
HP Auto Lock and Awake has replaced HP Presence Aware on 2022 and later series PCs.
See the following frequently asked questions to learn more about HP Auto Lock and Awake for HP Elite PCs.
Use this procedure to open HP Auto Lock and Awake.
Click the Search icon in the taskbar, type auto lock in the search box, and then click HP Auto Lock and Awake. The HP Auto Lock and Awake screen is displayed.
Use this procedure to configure HP Auto Lock and Awake.
Click the Search icon in the taskbar, type power & sleep in the search box, and then click Power & sleep. HP Auto Lock and Awake appears in the list of Power & sleep settings.
Click HP Auto Lock and Awake.
Review the settings options, and then turn features on or off as needed. The settings are saved automatically. It is not necessary to restart the computer.
Depending on your computer configuration, some settings might be unavailable.
See the following information about the appearance of the HP Auto Lock and Awake application.
The main HP Auto Lock and Awake features include:
HP Auto Lock & Awake
Walk Away Lock
Wake On Approach
HP Auto Lock and Awake uses a proximity sensor in your computer to detect your presence or absence. It can automatically lock your PC when you walk away, and then turn on your PC when you approach. When you approach, it creates a seamless logon using Windows Hello.
HP Auto Lock and Awake might not function in direct sunlight.
No. HP Auto Lock and Awake uses a proximity sensor to detect human presence or absence based on motion and distance.
HP Auto Lock and Awake software comes preinstalled on certain HP Elite Dragonfly, HP EliteBook, HP Elite x360, and HP EliteOne PCs released in 2022 or later. You can download the SoftPaq from the HP website, or download it automatically using Windows Update.
HP Auto Lock and Awake does not work without the necessary built-in hardware sensors.
If you have uninstalled the application, or wiped the HP image from your HP computer, follow these steps to reinstall it:
Go to HP Customer Support - Software and Driver Downloads, and then navigate to the product page for your computer model.
Click the + icon next to Driver-Chipset to expand the list.
Click Download next to Intel Sensor Hub Components Driver to download the driver.
Download the HP Auto Lock and Awake SoftPaq that contains the service, app, and provider.
Launch the HP Auto Lock and Awake application, and then follow the on-screen instructions.
The default settings are preconfigured in the application. There are no additional settings that need to be configured manually; however, you can change the default settings, if needed.
The application can also be set to Managed mode, in which the settings are remotely configured by an IT administrator. In this mode, the settings can be changed only by an IT administrator.
Use Device Manager to make sure you have all the following drivers.
Intel Sensor Hub driver
Intel Integrated Sensor Solution
ISS Dynamic Bus Enumerator
HID PCI Minidriver for ISS
Sensor Collection V2 (Microsoft Driver)
Intel UHD Graphics driver
Intel HID Event Filter
There are two ways to disable HP Auto Lock and Awake.
In the HP Auto Lock and Awake dashboard, turn off the HP Auto Lock & Awake feature.
This does not work if the application is in Managed mode.
If the application is in Managed mode, contact your IT administrator. The IT administrator can deploy a policy to turn the feature off.
The time it takes for HP Auto Lock and Awake to lock after you walk away or wake when you return varies.
It takes up to 35 seconds for the algorithm to detect your presence, if the chair is left within the sensor’s field of view (that is, in front of the PC where the sensor senses the chair).
It takes up to six seconds for the algorithm to detect your presence, if there is nothing within the sensor’s field of view (that is, neither a chair nor a wall in front of the PC where the sensor can sense them).
After the algorithm detects your presence, the time it takes for the PC to dim and lock depends on the settings in the HP Auto Lock and Awake application.
Make sure that the sensor angle is correct, and then open Device Manager to verify that all essential drivers are installed.
HP Auto Lock and Awake works only when the notebook lid or monitor is positioned within a certain angle range:
Clamshell mode: 60°–140°
Stand mode: 240°–320°
Managed mode can only be turned off by an IT administrator. The IT administrator must deploy a policy from an HP Manageability Integration Kit (MIK) server to turn off Managed mode.
See the following frequently asked questions to learn more about Auto Lock and Awake for HP Displays.
This feature is only supported on computers with the Windows 11 operating system and Modern Standby.
Auto Lock and Awake is turned on by default.
If you also want to set up facial recognition log-in for Auto Lock and Awake, see How do I set up Windows Hello facial recognition?. These features are only supported on computers with Windows 11.
To set up Auto Lock and Awake on your monitor:
Select Start > Settings > System > Power & battery.
Under Power & battery, select Screen and sleep.
Select one or both of the following choices:
Select Automatically turn off my screen when I leave to turn off your screen when you leave the computer.
Select Automatically wake up my device when I approach to wake your computer when you approach the computer.
For more settings, select More options, and then select from the following choices:
Select Consider me gone when I'm this far away to set the distance at which the user-proximity sensor considers you gone.
Select Then turn off my screen after this amount of time to determine how much time to wait before your screen turns off after you leave your computer.
Select Wake my device when I’m this close to determine how close you need to be for your computer to wake when you approach.
You can use the IR camera on the monitor to log in when using Windows Hello.
Some devices might have more than one user-proximity sensor. You can select which one to use. When a monitor is attached to a notebook that also has a user-proximity sensor, the operating system automatically selects the monitor's user-proximity sensor.
On select products, you can use Windows Hello facial recognition to gain quick, secure access to your computer. You can establish facial recognition by using either the camera on your computer or the camera on your monitor.
For more information about Windows Hello, see Wake your Windows 11 PC when you approach (in English).
Follow these steps to set up Windows Hello facial recognition on a device with a Windows Hello camera.
Download the HP Windows Hello software driver from HP Customer Support - Software and Driver Downloads.
Connect the monitor to the computer, and turn on the computer and monitor.
Right-click the Windows desktop, and select Display settings.
Select the monitor model name, and scroll down to the Multiple displays section.
From the drop-down menu, select Extend desktop to this display.
Select the Make this my main display check box.
Select Start > Settings > Accounts > Sign-in options.
Under Windows Hello, select Set up under Face Recognition.
Under Welcome to Windows Hello, select Get Started. Then follow the on-screen instructions to enroll your facial ID and set up a personal identification number (PIN).
You can now use the infrared (IR) camera on the computer to log in when using Windows Hello.
Even if your computer does not have a Windows Hello camera, you can still set up Windows Hello facial recognition using the IR camera on your monitor.
Select Start > Settings > Accounts > Sign-in options.
Under Windows Hello, select Set up under Face Recognition.
Under Welcome to Windows Hello, select Get Started, and then follow the on-screen instructions to enroll your facial ID and set up a PIN.
You can now use the IR camera on the monitor to log in when using Windows Hello.