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HP LaserJet Enterprise, HP PageWide Enterprise - Set up, install, and configure AirPrint

Use this document to get started with AirPrint™ to print wirelessly to an HP Enterprise printer from an iPad, iPhone, iPod Touch, or Mac computer.

Applicable printers

This document applies to HP LaserJet Enterprise, HP OfficeJet Enterprise, and HP PageWide Enterprise models.

For information on how to set up an HP LaserJet Pro printer for wireless printing, see HP LaserJet Pro - Use an iOS mobile device to set up a wireless-capable printer on a wireless network.

Step one: Check compatibility with AirPrint

Follow these steps to make sure that your printer and mobile device are compatible with AirPrint:

Make sure that you have an AirPrint-compatible printer.

For a list of HP LaserJet printers that support Apple's AirPrint, see HP LaserJet Enterprise, HP PageWide Enterprise - Printers that can use mobile printing solutions.
Make sure you have an Apple device that can use AirPrint:
- Mac computers running Mac OS X 10.7 or newer
  
  Note:
  AirPrint is not supported in Mac OS versions 10.6 and earlier.
- iOS devices running iOS 4.2 or newer (iPhone 3GS or later, iPad and iPod Touch third generation or newer)
Make sure you have applications that can be used with AirPrint:
- Mac computers work with AirPrint in any application that supports printing
- iOS devices work with AirPrint in the following application types:
  - Mail
  - Photos
  - PDFs in iBooks
  - Safari
  - Third-party apps with built-in printing.

Step one: Check the printer firmware

Make sure AirPrint is available in the firmware by printing a Configuration Page from the printer control panel.

On the Configuration Page, if AirPrint is listed under Installed Personalities and Options, then AirPrint is available in the firmware. Continue to the next step.
On the Configuration Page, if AirPrint is not listed under Installed Personalities and Options, update the firmware before continuing.

For instructions, refer to HP LaserJet Enterprise, HP PageWide Enterprise, HP Managed - Update the printer firmware.

Step two: Connect the Apple device to the same wireless network as the printer

To use AirPrint, the printer must be connected to the same wireless network subnet as the Apple iOS device (laptops can be connected wirelessly or to a wired (Ethernet) network).

Follow these steps to connect the Apple device to the same network as the printer.

Note:

AirPrint is not supported via a USB connection. If the printer is connected via USB to a Mac computer, AirPort Base Station, or Time Capsule, try using the software created for the printer found in Mac OS X 10.8 or newer instead of AirPrint.

Turn on the printer and make sure that it is in a ready state.
Make sure that the printer is connected to a wireless network.
Make sure that the iPad, iPhone, iPod Touch, or Mac computer is wirelessly connected to the same network as the printer.

Note:
Laptops can be connected via a wired (Ethernet) or wireless network.

Step three: Find the printer's AirPrint name

If multiple printers of the same model are connected to the network, use the printer's AirPrint name to select the printer from the Apple device. To find the printer's AirPrint name, follow the steps below that apply to your printer.

To find the printer's AirPrint name, follow the steps below that apply to your printer.

Note:

The steps vary according to the type of control panel. Find your control panel type (touchscreen or control panel with keypad) in the options below and then click it to expand that section and follow the steps provided.

HP FutureSmart 4 and 5

HP FutureSmart 4 and 5 control panels

From the Home screen on the printer control panel, select the Information icon .
Select Ethernet, and then find the AirPrint name listed next to Bonjour Service.

HP FutureSmart 3

HP FutureSmart 3 control panels

Touchscreen control panel:
1. Turn on the printer and make sure that it is in a ready state.
2. From the Home screen on the printer control panel, touch the Network icon or the How to Connect menu.
3. Note the name identified as the AirPrint name, and then continue to Step four: Change the printer's AirPrint name.
Control panel with keypad:
1. Press the menu button, use the arrow keys to scroll down, and then select How to Connect.
  
  Note:
  If How to Connect is not in the list, it might have been hidden or removed from the control panel menu by the system administrator.
2. Select Network Address, locate the printer's AirPrint name in the list, and then continue to Step four: Change the printer's AirPrint name.

Step four: Change the printer's AirPrint name

To change the printer's AirPrint name for easier recognition, follow these steps:

Open a supported Web browser and then enter the printer's IP address or host name in the address/URL field to open the Embedded Web Server (EWS).

Note:
If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.
Click the Networking tab, click TCP/IP Settings, and then click Network Identification.

Networking tab in the EWS
In the Bonjour Service Name field, type a new name, and then click Apply.

Bonjour Service Name

This new name will display in the following areas on the printer's control panel:

Note:
Use this name when configuring AirPrint and when printing.
- HP FutureSmart 3: How To Connect or Network options
- HP FutureSmart 4: Wireless or Ethernet options on the Information screen

Step five: Configure AirPrint for the computer or iOS device

To configure AirPrint on an iOS device or a Mac computer, click one of the options below to expand that section and then follow the steps provided.

Configure AirPrint for an iPhone, iPad, or iPod Touch

Normally, if the printer is connected to the wireless or wired (Ethernet) network, then the iOS device should automatically detect the printer and no additional setup is required.

To print via Wi-Fi, make sure that the iPad, iPhone, or iPod Touch has an active internet connection, and that the printer's AirPrint name is selected from Wi-Fi network list. Or, to print directly to the printer instead of Wi-Fi, make sure Wireless Direct is configured on the printer.

Make sure the printer is connected to the local network.
To print via Wi-Fi, make sure that the iPad, iPhone, or iPod Touch has an active internet connection, and that the printer's AirPrint name is selected from the Wi-Fi network list.
1. From the Apple device, open Settings, touch Wi-Fi networks, and then touch the field under Choose a Network.
  
  Touch the Choose a Network field
2. In the Choose a Network menu, touch the printer name that you created in Step four.
  
  Touch the printer name

Once AirPrint is configured on your iOS device, you can begin printing.

Configure AirPrint on a Mac computer

Adding an AirPrint-compatible printer to a Mac desktop or laptop running Mac OS X 10.7 or newer is a quick and easy way to print without installing a driver or downloading any software.

Use these steps to configure the printer to use AirPrint from the Mac computer when it has an active internet connection:

Click the Apple menu , and then click System Preferences.
Click the Print & Scan menu )
Click the plus sign at the bottom of the left pane.
Under Nearby Printers, click the name of your printer.

Note:
Make sure that the printer Kind is Bonjour or Bonjour Multifunction.
Click Print Using or the Use box, select AirPrint (if it is not already selected), and then click Add to add the printer to the queue

Note:
If your printer is compatible, AirPrint should automatically be selected in the Use menu (as shown in the example below).

Example of AirPrint set as the default in the Use menu

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