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HP LaserJet Enterprise MFP, HP OfficeJet Enterprise MFP, HP PageWide Enterprise MFP, HP Managed MFP - Improve scan image quality
If the printer is having scan quality problems, try the following solutions in the order presented to resolve the issue.
Try these few simple steps first:
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Use the flatbed scanner rather than the document feeder.
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Use high-quality originals.
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When using the document feeder, load the original document into the feeder correctly, using the paper guides, to avoid unclear or skewed images.
If the problem still exists, try these additional solutions.
Check the scanner glass for dirt and smudges
Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner if the printed pages have streaks, unwanted lines, black dots, poor print quality, or unclear text.
In addition to the steps below, you can view the following video of how to clean the scanner glass.
The printer model referenced in this video might be different from your printer model, but the steps still apply.

Check the scan settings
You can adjust the scan settings from the printer control panel. Try scanning again after you make each adjustment.
The steps vary according to the type of control panel.
Some of the scan settings that you can change from the printer control panel are default settings. Other settings affect the current job only. HP recommends using the Embedded Web Server (EWS) to configure the default settings on network-connected printers with FutureSmart 3 or FutureSmart 4 control panels.
FutureSmart 3 touchscreen control panel
FutureSmart 4 touchscreen control panel
Clean the pickup rollers and separation pad in the document feeder
Follow these steps if the printed pages have toner smudges or skewed print.
In addition to the steps below, you can view the following video of how to clean the rollers and the separation pad in the document feeder.

If the problem persists, check the document feeder separation pad and rollers for damage or wear, and replace them if necessary.
New rollers have a rough surface. As rollers wear, they become smooth.
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