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HP LaserJet Enterprise, HP PageWide Enterprise - Manage an HP Jetdirect 3000w NFC/Wireless or 3100w BLE/NFC/Wireless Accessory

Learn how to manage an HP Jetdirect 3000w NFC or HP Jetdirect 3100w BLE/NFC wireless accessory that is installed with a supported HP printer.

HP Jetdirect print servers and NFC/wireless accessories add wireless printing capability to supported HP printers, in order to receive print jobs from an NFC or wireless-capable laptop, smartphone, or tablet. This document applies to the HP Jetdirect 3000w NFC/Wireless or 3100w BLE/NFC/Wireless Accessory only.

To safeguard business information, print files are sent using encryption technology. Use the instructions in this document to configure added security and control printer usage by enabling a password, and to manage the wireless accessory.

For information on how to enable direct communication between two or more wireless devices using a common protocol (WFD printing), or to easily switch between networks without extra steps, refer to the following documents:

Before you begin: How to access the Embedded Web Server (EWS)

The following sections contain instructions on how to configure the settings for the print server or accessory. There are two methods for configuring these settings: (1) by using the printer control panel, or (2) by using the Embedded Web Server (EWS).

If you choose to configure the settings using the Embedded Web Server (EWS), you will need the printer's LAN IP address to access the EWS.

Follow these steps to obtain the printer's LAN IP address using the printer control panel, and then access the EWS from a Web browser on your computer.

  1. Locate the printer's LAN IP address on the printer control panel:

    Note:

    The steps vary according to the type of control panel.

    FutureSmart 3 control panels

    FutureSmart 3 control panels

    FutureSmart 4 control panels

    FutureSmart 4 control panels
    • FutureSmart 3: From the Home screen on the printer control panel, press or touch the Wireless icon Wireless icon to display the IP address or host name.

    • FutureSmart 4: From the Home screen on the printer control panel, press or touch the Information icon Information icon, and then select the Wireless icon Wireless icon to display the IP address or host name.

  2. Open the Embedded Web Server:

    1. On your computer, open a Web browser, and in the address bar, type the IP address or host name exactly as it displayed on the printer control panel.

      Example of an IP address in the browser address bar

      Example of an IP address in the browser address bar
    2. Press Enter on the computer keyboard.

      Note:

      If the browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing the website will not harm the computer.

      The EWS opens.

Turn wireless printing on/off

To turn on/off wireless printing, choose one of the methods below, and then follow the steps provided.

Note:

Wireless Direct must be turned on for Wireless Direct or NFC printing to work. If wireless printing is off, then the menu items that are normally used to manage the HP Jetdirect will not be available on the printer control panel or in the printer’s Embedded Web Server (EWS).

Method one: Use the control panel to turn on/off wireless printing

Use this method to turn on/off wireless printing from the printer control panel.

Note:

The steps vary according to the type of control panel.

FutureSmart 3 control panels

FutureSmart 3 control panels

FutureSmart 4 control panels

FutureSmart 4 control panels

Find your printer control-panel type in the options below and then follow the instructions to turn on/off wireless printing.

FutureSmart 3

Follow these steps if your printer has a FutureSmart 3 control panel.

  1. From the Home screen on the printer control panel, scroll to and select Administration.

  2. Open the following menus:

    1. Network Settings

    2. Wireless Direct

  3. Select Status, and then select Off or On.

  4. Select Save to save the setting.

FutureSmart 4

Follow these steps if your printer has a FutureSmart 4 control panel.

  1. From the Home screen on the printer control panel, navigate to and select Settings.

  2. Open the following menus:

    1. Networking

    2. Wireless Direct

  3. Select Status, select On or Off, and then select Done to save the setting.

Method two: Use the HP Embedded Web Server to turn on/off wireless printing

Use this method to turn on/off wireless printing via the Embedded Web Server (EWS).

  1. Connect to the printer as a network connection.

    1. Using a wireless computer, phone, or tablet, open the list of available wireless networks.

    2. Select the "DIRECT-xx-HP..." option and select Connect.

  2. Open the Embedded Web Server (EWS) in a Web browser on your computer.

    Note:

    For information on how to access the EWS, refer to the Before you begin: How to access the Embedded Web Server (EWS) section further up in this document.

  3. On the EWS Home page, click the Networking tab.

  4. In the left navigation pane, click Wireless Direct, and then set Wireless Direct Printing to On or Off.

  5. Click Apply to save the setting.

Change the Wireless Direct printer name (SSID)

The Wireless Direct printer name (SSID) is used to identify your printer when connecting from a Wi-Fi compatible device.

In addition to the instructions below, you can view the following video of how to change the Wireless Direct printer name:

Choose one of the methods below to change the Wireless Direct printer name (SSID).

Method one: Use the printer control panel to change the Wireless Direct printer name

Use this method to change the Wireless Direct printer name (SSID) from the printer control panel.

Note:

The steps vary according to the type of control panel.

FutureSmart 3 control panels

FutureSmart 3 control panels

FutureSmart 4 control panels

FutureSmart 4 control panels

Find your printer control-panel type in the options below and then follow the instructions to change the Wireless Direct printer name.

FutureSmart 3

Follow these steps if your printer has a FutureSmart 3 control panel.

  1. From the Home screen on the printer control panel, navigate to and open the Administration menu.

  2. Open the following menus:

    1. Network Settings

    2. Wireless Direct

  3. Select Wireless Direct Name.

  4. Enter a new name for the printer, and then press or touch OK.

  5. Press or touch Save to save the new name.

    To view the new Wireless Direct Name (SSID) on the printer control panel, press or touch the Home button Home button, and then press or touch the Wireless button Wireless button. The new Wireless Direct Name will display.

FutureSmart 4

Follow these steps if your printer has a FutureSmart 4 control panel.

  1. From the Home screen on the printer control panel, navigate to and select Settings.

  2. Open the following menus:

    1. Networking

    2. Wireless Direct

  3. Select Wireless Direct Name.

  4. In the Wireless Direct Name text field, enter a new name for the printer, and then select Done.

    Note:

    To view the new Wireless Direct Name (SSID) on the printer control panel, press or touch the Home button Home button, press or touch the Information button Information button, and then select Wi-Fi Direct. The new Wireless Direct Name will display.

Method two: Use the Embedded Web Server (EWS) to change the Wireless Direct printer name

Use this method to change the Wireless Direct printer name (SSID) in the Embedded Web Server (EWS).

  1. Connect to the printer as a network connection:

    1. Using a wireless computer, phone, or tablet, open the list of available wireless networks.

    2. Select the "DIRECT-xx-HP..." printer or the Wireless HP Jetdirect 3000w or 3100w, and then select Connect.

  2. Open the Embedded Web Server (EWS) in a Web browser on your computer.

    Note:

    For information on how to access the EWS, refer to the Before you begin: How to access the Embedded Web Server (EWS) section further up in this document.

  3. On the EWS Home page, click the Networking tab.

  4. In the left navigation pane, click Wireless Direct.

  5. In the Wireless Direct Name field, type a name for the printer.

    Note:

    In environments where more than one model of the same printer is installed, this option can be used to set each printer with a unique SSID for easier identification.

  6. Click Apply to save the changes.

Set a password for secure printing

Learn how to set a password to ensure secure printing with Wireless Direct.

Note:

You can also use HP Web Jetadmin to configure security, including enabling or disabling the following settings:

  • WPA2 Passphrase in the NFC tag,

  • WPA2 Passphrase (single device or batch mode), or

  • HP NFC printing (single device or batch mode)

In addition to the instructions below, you can view the following video of how to set the Wireless Direct password for secure printing:

Choose one of the methods below to set the Wireless Direct password.

Method one: Use the printer control panel to set the password

Use this method to set the Wireless Direct password using the printer control panel.

Note:

The steps vary according to the type of control panel.

FutureSmart 3 control panels

FutureSmart 3 control panels

FutureSmart 4 control panels

FutureSmart 4 control panels

Find your printer control-panel type in the options below and then follow the instructions to set the password.

FutureSmart 3

Follow these steps if your printer has a FutureSmart 3 control panel.

  1. From the Home screen on the printer control panel, navigate to and open the Administration menu.

  2. Open the following menus:

    1. Network Settings

    2. Wireless Direct

  3. Select Wireless Direct Password, enter the desired password, and then select OK.

  4. Select Save to save the password.

FutureSmart 4

Follow these steps if your printer has a FutureSmart 4 control panel.

  1. From the Home screen on the printer control panel, navigate to and select Settings.

  2. Open the following menus:

    1. Networking

    2. Wireless Direct

  3. Select Wireless Direct Password, enter the desired password, and then select Done.

Method two: Use the HP Embedded Web Server to set the password

Use this method to set or change the Wireless Direct password in the Embedded Web Server (EWS).

  1. Connect to the printer as a network connection.

    1. Using a wireless computer, phone, or tablet, open the list of available wireless networks.

    2. Select the "DIRECT-xx-HP..." option, and then select Connect.

  2. Open the Embedded Web Server (EWS) in a Web browser on your computer.

    Note:

    For information on how to access the EWS, refer to the Before you begin: How to access the Embedded Web Server (EWS) section further up in this document.

  3. On the EWS Home page, click the Networking tab.

  4. In the left navigation pane, click Wireless Direct.

  5. In the Wireless Direct Password field, type your desired password.

  6. Click Apply to save the password.

Enable NFC printing and password security

Use the HP Embedded Web Server (EWS) to enable NFC printing and password security.

In addition to the instructions below, you can view the following video of how to enable NFC printing.

  1. Connect to the printer as a network connection.

    1. Using a wireless computer, phone, or tablet, open the list of available wireless networks.

    2. Select the "DIRECT-xx-HP..." option, and then select Connect.

  2. Open the Embedded Web Server (EWS) in a Web browser on your computer.

    Note:

    For information on how to access the EWS, refer to the Before you begin: How to access the Embedded Web Server (EWS) section further up in this document.

  3. On the EWS Home page, click the Security tab.

  4. In the left navigation pane, make sure General Security is selected, and then scroll down to the Near Field Communication (NFC) section.

  5. Click the check box next to Enable Near Field Communication (NFC) to enable NFC (if it is not already enabled).

  6. To make the password visible and require the user to enter the password in order to print using NFC, clear the check box next to Show WPA2 passphrase in the NFC tag.

  7. Click Apply to save the changes.

Set the connection method and broadcast settings

Use the HP Embedded Web Server (EWS) to set the connection method and broadcast settings.

In addition to the instructions below, you can view the following video of how to set the Wireless Direct connection method.

  1. Connect to the printer as a network connection.

    1. Using a wireless computer, phone, or tablet, open the list of available wireless networks.

    2. Select the "DIRECT-xx-HP..." option, and then select Connect.

  2. Open the Embedded Web Server (EWS) in a Web browser on your computer.

    Note:

    For information on how to access the EWS, refer to the Before you begin: How to access the Embedded Web Server (EWS) section further up in this document.

  3. On the EWS Home page, click the Networking tab.

  4. In the left navigation pane, click Wireless Direct.

  5. Set the Connection Method to Advanced, Auto, or Manual.

    Note:

    If the Connection Method is set to Advanced, you can restrict the broadcast of the SSID name by selecting the check box next to Do not broadcast the Wireless Direct Name (SSID).

  6. If set to Advanced and allowing broadcast of SSID, select Channel, and then select 1 through 11 (the default is 6).

    Note:

    When set to allow the broadcast of the SSID, the channel setting can also be modified from the printer control panel.

  7. Click Apply to save the changes.

Update the printer firmware

To ensure printer compatibility and maintain regulatory compliance, update the printer firmware.

  1. Make sure the HP Jetdirect accessory or print server is disconnected from the printer.

  2. Go to www.hp.com/go/FutureSmart and select Upgrade now.

  3. Find the printer in the list and then click the associated link in the Link to Firmware download column.

    A new page will display with a list of driver and firmware downloads that are available for your printer model.

  4. Expand the Firmware section, locate the latest FutureSmart Bundle version, and then click Download.

Check the number of NFC or Wireless Direct Print clients

The current technology limits the number of actively connected wireless clients to five. If you are unable to connect to the printer, the limit has been reached. Use the information below to check the number of NFC or Wireless Direct print clients.

Note:

The HP ePrint Software driver used on Windows 8 disconnects automatically from the wireless network at the conclusion of the print job.

In addition to the instructions below, you can view the following video of how to check the number of connected NFC or Wireless Direct print clients.

  1. Use one of the following methods to view a list of all printer connections and determine whether the connections limit has been reached:

    Note:

    The current wireless connection for each device is listed by MAC Address and IP Address.

    • Navigate to the Wireless menu on the printer control panel

      Note:

      The steps vary based on the type of control panel.

      • FutureSmart 3: From the Home screen on the printer control panel, press or touch the Wireless icon Wireless icon

      • FutureSmart 4: From the Home screen on the printer control panel, press or touch the Information icon Information icon, and then select the Wireless icon Wireless icon

    • Print a configuration page from the Reports menu on the printer control panel

    • View the event log messages

  2. If there are more than five printer connections, close some wireless connections.

More information

For more information, visit the following links:


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