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HP Customer Support - Knowledge Base

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  • Information
    Need Windows 11 help?

    Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. Windows 11 Support Center

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Can I connect the USB-A wireless receiver dongle directly to a USB-A port on my PC?

Yes, but the wireless mouse does not function if it is farther than 10 m (33 feet) from the USB dongle. To avoid connectivity issues, HP recommends you connect the receiver dongle to the computer using the adapter and micro-USB cable.

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Country/Region: Flag Slovenia

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