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Change the paper size in the print settings

Change the paper size in the Windows or Mac operating system.

Check the paper size and source settings (Windows)

Check the paper size and source settings for your print job in Windows.

  1. In the program you are trying to print from, click File, and then click Print.

  2. Make sure your printer is selected, and then open the Properties dialog box.

    Depending on the software program, the button might be Properties, Options, Printer Setup, Printer, or Preferences.

    • For most HP printers, click the Paper/Quality tab, and then continue with these steps.

    • For HP Laser printers, click the Paper tab, click the Original Size drop-down, and then make sure the paper size matches the type of paper loaded into the printer. Click the Output Size drop-down, select Same as Original Size, and then click OK.

  3. Click Paper Source, and then confirm the correct paper tray is selected.

  4. Click Advanced, and then click the Paper Size drop-down.

  5. Make sure the paper size matches the type of paper loaded into the printer.

    Note:

    If the exact paper size is missing from the list, select the size closest to the paper loaded into the tray.

  6. Click OK.

Check the paper size and source settings (Mac)

Check the paper size and source settings for your print job in macOS.

  1. In the program you are trying to print from, click File, and then click Print.

  2. Make sure your printer is selected, and then click Show Details.

  3. Select Paper Type/Quality or Media & Quality.

  4. Click Feed from or Source, and then confirm the correct paper tray is selected.

  5. Check the paper size settings.

    • If a Paper Size option displays, click it.

    • If a Paper Size option does not display, click Cancel, click File again, and then select Page Setup.

  6. Make sure the paper size matches the type of paper loaded into the printer.

    Note:

    If the exact paper size is missing from the list, select the size closest to the paper loaded into the tray.

  7. Click OK.


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