hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information

    Audio or sound issues? Try our automated HP Audio check!

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP LaserJet Enterprise 700 M712 - Removal and replacement: Fuser

This document provides the procedures to remove and replace the fuser.

Important:

When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.

Mean time to repair:5 minutes

Service level:Basic

Before performing service

Turn the printer power off

  • Disconnect the power cable.

    Warning:

    To avoid damage to the printer, turn the printer off, wait 30 seconds, and then remove the power cord before attempting to service the printer.

CAUTION:

The fuser might be hot. HP recommends waiting 30 minutes after turning off the product power to let the fuser cool.

Use the table below to identify the correct part number for your printer. To order the part, go to www.hp.com/buy/parts.

Part information

Fuser part numbers

CF235-67921

Fuser kit (110V)

CF235-67922

Fuser kit (220V)

Required tools

  • No special tools are required to install this part.

After performing service

Turn the printer power on

  • Connect the power cable.

  • Use the power switch to turn the power on.

Post service test

Make sure that the printer initializes to a Ready state.

Print a configuration page to make sure that the printer is functioning correctly.

Remove the duplexer

Follow these steps to remove the duplexer.

Note:

If the printer has a duplex cover, skip to the next step.

  1. At the left side of the product, pull out the duplexer until it stops.

    Remove the duplexer (1 of 2)

    Remove the duplexer
  2. Lift up the duplexer and slightly pull it toward you to remove it.

    Tip:

    Reverse the removal steps to install the assembly.

    Remove the duplexer (2 of 2)

    Remove the duplexer

Remove the duplex cover

Follow these steps to remove the duplex cover.

Note:

If the printer has a duplexer, skip to the next step.

  1. On the left side of the product, place a finger in the notch (callout 1) at the bottom of the cover, and then pull the cover (callout 2) in the direction indicated to remove it from the product.

    Tip:

    Reverse the removal steps to install the assembly.

    Remove the duplex cover

    Remove the duplex cover

Remove the left door

Follow these steps to remove the left door.

  1. Open the left door, and then lift up on the retainer arm (callout 1) to release it from the door assembly (callout 2).

    Remove the left door (1 of 2)

    Remove the left door
  2. Pull the left side of the assembly (callout 1) away from the product, release the pin on the right side of the assembly, and then remove the door assembly.

    Tip:

    Reverse the removal steps to install the assembly.

    Remove the left door (2 of 2)

    Remove the left door

Remove the fuser

Follow these steps to remove the fuser.

  1. Turn the two latches (callout 1) in the direction indicated, and then pull the fuser (callout 2) straight out to remove it from the product.

    Note:

    On the right side latch, you must reach behind the fuser door retainer to gain access to the latch.

    Tip:

    Reverse the removal steps to install the assembly.

    Remove the fuser

    Remove the fuser

Unpack the replacement assembly

Follow these steps to unpack the replacement assembly.

  1. Dispose of the defective part.

    Note:

    HP recommends responsible disposal of the defective part.

    http://www8.hp.com/us/en/hp-information/environment/product-recycling.html

  2. Unpack the replacement part from the packaging.

    CAUTION:

    Some parts are sensitive to electrostatic discharge (ESD). Always perform service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the printer.

    Important:

    Make sure that all of the shipping materials (for example shipping tape) are removed from the replacement part prior to installation.

    Note:

    If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using disposable gloves when handling rollers or pads or washing your hands before touching rollers or pads.

  3. To install an assembly, reverse the removal steps.

    Note:

    When applicable, special installation instructions are provided for an assembly at the end of the removal procedure. Always completely read the removal instructions and follow all special installation instructions.

Place the worn-out fuser back in the packaging that was set aside

Follow these steps to place the worn-out fuser back in the packaging that was set aside.

Return the fuser with the return label provided inside the box

Follow these steps to return the fuser with the return label provided inside the box.

Note:

Make sure to return both pieces of the fuser if it is seperated. See the following images for examples.

Whole fuser

Seperate fuser


hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Flag Slovenia

hp-detect-load-my-device-portlet

Actions
Loading...