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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

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    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Pavilion x360 - 15-dq1001ni Product Specifications

Hardware

Product number
8UC90EA
Product name
HP Pavilion x360 - 15-dq1001ni
Microprocessor
Intel® Core™ i7-10510U (1.8 GHz base frequency, up to 4.9 GHz base with Intel® Turbo Boost Technology, 8 MB cache, 4 cores)
Chipset
Intel® Integrated SoC
Memory, standard
8 GB DDR4-2666 SDRAM (1 x 8 GB)
Hard drive
256 GB PCIe® NVMe™ M.2 SSD
Optical drive
Optical drive not included
Display
39.6 cm (15.6") diagonal FHD IPS micro-edge WLED-backlit multitouch-enabled edge-to-edge glass, 250 nits, 45% NTSC (1920 x 1080)
Wireless connectivity
Realtek Wi-Fi 5 (2x2) and Bluetooth® 5 combo
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate); 2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC smart pin; 1 HDMI 1.4; 1 headphone/microphone combo;
Minimum dimensions (W x D x H)
35.9 x 24.16 x 2.07 cm
Weight
1.99 kg
Power supply type
65 W Smart AC power adapter
Battery type
3-cell, 41 Wh Li-ion
Battery life mixed usage
Up to 8 hours and 15 minutes
Video Playback Battery life
Up to 8 hours
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
B&O; Dual speakers; HP Audio Boost 1.0

Software

Operating system
Windows 10 Home 64
HP apps
HP 3D DriveGuard; HP Audio Switch; HP CoolSense; HP JumpStart; HP Support Assistant
Software included
McAfee LiveSafe™
Pre-installed software
Netflix (30-day free trial offer)
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Flag Slovenia

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