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HP Laser, LaserJet Printers - 'Printer Cooling' Message Displays

This document is for HP Laser NS 1020, 1020c, 1020w, Laser NS MFP 1005, 1005c, 1005n, 1005w, Neverstop Laser 1000a, 1000w, 1001nw, 1020n, Neverstop Laser MFP 1200a, 1200nw, 1201nw, 1202nw, 1200w, 1202w, 1200n, 1201n, and Laserjet Pro M15a, M15w, M16a, M17a, M17w, M28a, M28w, M29a, M29w, M30a, M30w, and M31w printers.
The printer slows or stops printing and lights on the printer blink. A Printer cooling in progress or Cooling down error message displays on the printer control panel, printer software, or HP Smart app.
  caution:
Do not turn off the printer while the printer is cooling.
This condition occurs when the printer is too hot to continue printing. Depending on your printer, wait 1 to 15 minutes for the message to clear and the lights on the control panel to stop blinking. Cool down mode does not damage the printer, and the printer automatically resumes printing when cooling is complete.
HP Laser and LaserJet printers might need to cool down because of high-quality printing, poor ventilation, or large print jobs. Use these tips to improve printer performance or lessen cool down time:
  • Place the printer in a cool area with good air flow. Make sure the printer is in a well-ventilated location away from direct sunlight and heat sources.
  • Change printer settings. When you do not need to print in detail, change the Print Quality setting to Draft.
  • Allow the printer to cool during large print jobs. Divide very large print jobs into smaller batches and wait 1 to 2 minutes between batches.

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