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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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Samsung ProXpress SL-C2620 Color Laser Printer - Replacing the Toner Cartridge

The following procedure shows how to replace the toner cartridge.
The printer uses four colors and has a different toner cartridge for each one: yellow (Y), magenta (M), cyan (C), and black (K).
  • The status LED and the toner-related message on the display indicate when each individual toner cartridges should be replaced.
  • The computer’s Samsung Printing Status program window appears on the computer telling the users which color cartridge is empty on toner.
Check the type of the toner cartridge for the printer.
  note:
  • Shake the toner cartridge thoroughly, it will increase the initial print quality.
  • Illustrations on this user’s guide might differ from the printer depending on its options or models. Check the printer type.
  caution:
  • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
  • Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
  • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
  • If toner gets on the user's clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
Replacing the toner cartridge
  1. Open the front door.
    Figure : Front door, open
  2. Slide out the toner tray.
    Figure : Toner tray, open
  3. Remove the toner cartridges from the printer. To recycle the toner cartridges go to Product Returns and Recycling.
    Figure : Remove toner
  4. Remove the new toner cartridges from its packaging. Make sure to recycle the packaging materials.
    Figure : Unpack toner
  5. Remove the protective plastic from the toner cartridges.
    Figure : Slide out toner plastic
    Figure : Remove toner plastic
  6. Thoroughly shake the toner cartridges from side to side five or six times.
    Figure : Shake toner cartridge
  7. Insert the toner cartridges into the printer.
    Figure : Insert new toner
  8. Slide in the toner tray.
    Figure : Toner tray, close
  9. Close the front door.
    Figure : Front door, close

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