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Samsung SCX-4600, SCX-4623 Laser MFP - Clearing Original Document Jams

This document shows you how to clear a paper jam in the printer. When an original document jams while passing through the document feeder, a warning message displays on the control panel.
note:
To avoid tearing the document, remove the jammed document gently and slowly.
To prevent document jams, use the scanner glass for thick, thin, or mixed paper-type originals.

Clearing original document jams

If paper is jammed in the document feeder, use these steps to release the jammed paper.
  1. Remove any remaining pages from the document feeder.
  2. Open the document feeder cover.
    Figure : Open the document feeder cover
  3. Gently remove the jammed paper from the document feeder.
    Figure : Remove the jammed paper
    note:
    If you see no paper in this area, go to step 5.
  4. Close the document feeder cover. Reload the pages you removed, if any, in the document feeder.
    Figure : Close the document feeder cover
  5. Open the scanner lid.
  6. Grasp the jammed paper, and remove the paper from the feed area by carefully pulling it to the right using both hands.
      Figure : Remove the jammed paper
    1. scanner lid
  7. Close the scanner lid. Load the removed pages back into the document feeder.

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