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HP PageWide Pro 700 series - Printer displays an Assert error when the user cancels and resends a Group Fax

Issue Description

The printer displays an Assert error when a user sends a group fax, cancels it, and then tries to send it again. An Assert "0x0165bbf5, line: 357, file: ANALOGFAX-jm_fax_mgr_destinations.c " displays on the front panel.

Workaround/Solution

This behavior will be fixed in the next Firmware release, anticipated shortly after the product launches. The current work around is to cancel, return to the HOME page and start over.

Product Numbers

The following products can exhibit the symptoms listed above:
Product models:
  • HP PageWide Pro MFP 772 series
  • HP PageWide Pro MFP 777 series
  • HP PageWide Pro Managed MFP 77740z
  • HP PageWide Pro Managed MFP 77750z
  • HP PageWide Pro Managed MFP 77760z
  • HP PageWide Pro Managed MFP 77740zs
  • HP PageWide Pro Managed MFP 77750zs
  • HP PageWide Pro Managed MFP 77760zs
Product numbers:
  • W1B31
  • Y3Z54
  • Y3Z59
  • W1B39
  • W1B37
  • W1B38
  • W1B40
  • W1B41
  • W1B42

Serial Numbers

This issue is not constrained to a specific range of serial numbers.