HP PageWide Pro 700 series - Printer displays an Assert error when the user cancels and resends a Group Fax
Issue Description
The printer displays an Assert error when a user sends a group fax, cancels it, and then tries to send it again. An Assert "0x0165bbf5, line: 357, file: ANALOGFAX-jm_fax_mgr_destinations.c " displays on the front panel.
Workaround/Solution
This behavior will be fixed in the next Firmware release, anticipated shortly after the product launches. The current work around is to cancel, return to the HOME page and start over.
Product Numbers
The following products can exhibit the symptoms listed above:
Product models:
HP PageWide Pro MFP 772 series
HP PageWide Pro MFP 777 series
HP PageWide Pro Managed MFP 77740z
HP PageWide Pro Managed MFP 77750z
HP PageWide Pro Managed MFP 77760z
HP PageWide Pro Managed MFP 77740zs
HP PageWide Pro Managed MFP 77750zs
HP PageWide Pro Managed MFP 77760zs
Product numbers:
W1B31
Y3Z54
Y3Z59
W1B39
W1B37
W1B38
W1B40
W1B41
W1B42
Serial Numbers
This issue is not constrained to a specific range of serial numbers.