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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c05535462

Version: 1

Advisory: HP Tablets - Microsoft Camera Application Does Not Rotate to Match Orientation of the Tablet When Displayed on External Monitor

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 07-Jun-2017

Last updated : 08-Jun-2017

DESCRIPTION
The Microsoft camera application window rotates on the tablet display as the tablet is rotated. If the application window has been moved to an external monitor, it still rotates to match the orientation of the tablet, not the orientation of the external monitor.

sourceInformation

SCOPE
Information in this document applies to the following:
Computers:
  • HP Elite x2 1012 G2
  • HP EliteBook x360 1030 G2
  • HP Pro x2 612 G2
  • HP ZBook Create x2 G4 Mobile Workstation
Operating Systems:
  • Microsoft Windows 10 Home (64-bit)
  • Microsoft Windows 10 Enterprise (64-bit)
  • Microsoft Windows 10 Pro (64-bit)
  • Microsoft Windows 10 Pro (32-bit)
  • Microsoft Windows 10 Home (32-bit)
  • Microsoft Windows 10 Mobile
  • Microsoft Windows 10 IoT (64-bit)
RESOLUTION
Work around the issue using one of the following options:
  • Slide the camera application window back to the tablet internal display.
    or
  • Rotate the tablet until the camera application window rotates into the desired orientation.

Hardware platforms affected : HP Elite x2 1012 G2, HP EliteBook x360 1030 G2, HP Pro x2 612 G2, HP ZBook x2 G4 Detachable Workstation

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA05535462

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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