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HP Customer Support - Knowledge Base

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  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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HP LaserJet Enterprise 700 color MFP M775 - 13.B2.D3, 13.A3, 13.A4, 13.A5, 13.A6 jam error in tray 3, tray 4, tray 5, or tray 6

13.B2.D3, 13.A3, 13.A4, 13.A5, 13.A6 jam error in tray 3, tray 4, tray 5, or tray 6

Use the following procedures to check for paper in the 500-sheet feeders. When a jam occurs, the control panel displays a message and an animation that assists in clearing the jam.
  • 13.B2.D3
  • 13.A3.D3
  • 13.A4.D4
  • 13.A5.A5
  • 13.A5.D6
  • 13.A6.D6
Click a section below to expand it and then follow the steps provided to clear the paper jam.

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Country/Region: Flag Slovenia

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