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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP ENVY Notebook 14-j007tx Product Specifications

Hardware

Product Name
14-j007tx
Product Number
N1W04PA
Microprocessor
2.2 GHz Intel Core i5-5200U with Intel HD Graphics 5500
Microprocessor Cache
3 MB cache, 2 cores
Memory
8 GB DDR3L-1600 SDRAM (1 x 8 GB)
Video Graphics
NVIDIA GeForce GTX 950M (4 GB DDR3L dedicated)
Display
14" diagonal FHD anti-glare WLED-backlit (1920 x 1080)
Hard Drive
1 TB 5400 rpm SATA
Network Card
Integrated 10/100/1000 Gigabit Ethernet LAN
Wireless Connectivity
Intel 802.11a/b/g/n/ac (1x1) and Bluetooth 4.0 combo (Miracast compatible)
WiDi
Sound
Bang & Olufsen with 4 speakers and 1 subwoofer
Keyboard
Island-style backlit keyboard
Pointing Device
HP Imagepad with multi-touch gesture support
External Ports
1 multi-format SD media card reader
3 USB 3.0
1 HDMI
1 RJ-45
1 headphone/microphone combo
Dimensions
34.5 x 24.6 x 2.27 cm
Weight
Starting at 1.99 kg
Power
90 W AC power adapter
3-cell, 55.5 Wh prismatic
Webcam
HP TrueVision HD Webcam (front-facing) with integrated dual array digital microphone

Software

Operating System:
Windows 8.1 (64-bit)

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Country/Region: Flag Slovenia

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