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HP Customer Support - Knowledge Base

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  • Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

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HP Scanjet G3110, G4010, and G4050 Photo Scanners - A 'No Scan Options' or 'Scan settings are not set' Message Displays on the Computer

Issue

When you try to start a scan from the scanner, one of the following error messages displays on the computer:
  • 'No Scan Options: Refer to device documentation to troubleshoot'
  • 'Scan settings are not set'

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Country/Region: Flag Slovenia

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